We're excited to have you join the fun here at your new site. Already transferred your RealArcade account? Then you're all set - all of your purchased download games and game credits from RealArcade have been safely transferred to your new GameHouse account.
We've combined all of the best features from GameHouse and RealArcade all on to one site. We hope you love it. And if you have any questions, here are some frequently asked questions... and answers, to help you out.
You'll get the great games you loved on RealArcade, plus these new features and more:
You'll find the latest game releases from the top game developers, including the Little Shop series, SCRABBLE®, Plants vs. Zombies, Monopoly®, Delicious, Sally's Spa, Marooned, Mystery P.I., and more. Choose from a catalog of over 900 high-quality, entertaining downloadable and online games for both PC and Mac in all of your favorite categories, including hidden object, puzzle, time management, action, match 3, kids, classic games, and more.
Yes. When you move your RealArcade account to the new GameHouse site, we automatically move your games over for you, so you can start playing right now. To play your games on GameHouse.com, click on the My GameHouse tab, then log in to your account. The My Games page will appear next. Click on the 'Go to My RealArcade Games' link near the top of the page to view all of your games from RealAcade.
To find My Games on GameHouse, click on the My GameHouse tab, then log in to your account. The My Games page will appear next with a list of any download games you purchase on GameHouse.com. To view all of your games from RealArcade, click on the 'Go to My RealArcade Games' link near the top of the page. Note: There are plans to integrate both of these pages into a single My Games page. Stay tuned for updates.
All free trial/demo games that you downloaded on the RealArcade site will appear on the My RealArcade Games page. (To get to this page, go to My GameHouse tab, click My Games, and the click the 'Go to My RealArcade Games' link near the top of the page.) To play free trial/demo games that you download from the GameHouse site, double-click on the game icon on your desktop.
Yes. Once you transfer your RealArcade account to the new site, we automatically transfer all of your game credits and purchased download games so that you can use any available game credits right away. Don't forget that GamePass credits expire after 60 days, so be sure to use your credits. Check out our Top Games now.
No, your price did not change at all. In fact, you now get more benefits for your same low price. There is absolutely no additional cost to you. This is simply our way to welcome you to the new site. (Don't forget that GamePass credits expire after 60 days, so be sure to use your credits). Check out our Top Games now.
Your GamePass works almost exactly the same way now as it did on RealArcade, with more benefits and bigger discounts: You may buy unlimited additional games for only $6.99 each, that's 65% off the retail price.
Each GamePass free game credit will continue to work similar to a coupon. After you select a game and click the Buy Now button, you will have the option during checkout to use a GamePass credit to get your game for free, or to apply other discounts. We hope you'll get twice the enjoyment from your GamePass membership.
To view your account information, click on the My GameHouse tab, log in, then select Profile. You can then manage your email, password, billing, and membership information.
Absolutely. All of your personal account data remains 100% secure and protected. (See our privacy policy for details.)
To view your GamePass membership details, click on the My GameHouse tab, log in to your account, then select My Membership. Your GamePass membership details will be on that page, including status, next billing date, terms of service, and payment settings.
If you have both a RealArcade and GameHouse account that use the same email address, the first time you sign in here at the new site you'll be asked to sign in to both accounts. We'll then combine your accounts into one GameHouse account. You'll then use your GameHouse password to sign in from that point forward.
Yes, you can cancel your GamePass membership at any time. If you'd like to cancel online, click on the My GameHouse tab, log in, click on the My Membership tab, then click the Cancel link next to your GamePass membership details. Don't forget we also offer two other money-saving membership options: With FunTicket (only $6.99/month) you get a free game credit every month, plus you can buy unlimited additional games for only $6.99, 65% off retail. With FunPass (only $19.99/month) you get unlimited play of 900+ games. Learn more.
GamePass is a RealArcade membership product that isn't offered here at GameHouse, but is still available to those RealArcade members who joined GamePass prior to moving over to the new GameHouse site. FunPass and FunTicket are the two money-saving membership options available here at GameHouse. Learn more.
We're taking all of the great user feedback we received from the RealArcade Community, and we're creating an even better Community experience here on GameHouse. Stay tuned for updates.
Not at this time. To play your purchased download games on GameHouse.com, double-click on the game icon on your desktop.
Sometimes these emails are blocked by junk-mail or spam filters. If you haven't received an email response with your password, please contact Customer Support directly so they may help you.
RealArcade and GameHouse have joined together into one new combined site at GameHouse.com that brings you all the best features from both sites. If you do go to RealArcade.com, you will be redirected automatically to the new combined site here at GameHouse.com.
RealArcade and GameHouse, two of the largest game sites on the web, are both part of the same parent company, RealNetworks, Inc., a publicly traded, digital entertainment company based in Seattle, Washington. In 2001 RealNetworks launched RealArcade.com, one of the first ever and most popular online game sites. Then, in 2004 RealNetworks acquired GameHouse, the leading developer of downloadable games and also one of the web's largest game sites. Now RealNetworks has taken the best parts of RealArcade and GameHouse and brought them together here to create a bigger and better site with more games and lower prices for everyone.
If your question was not answered above, feel free to contact GameHouse Customer Support:
Phone: 866-733-1228
Live chat: Click here
Need to transfer your RealArcade account?
"I love the games on GameHouse. They are tons of fun. GameHouse backs up their sales. Had trouble with an order, and GameHouse made it right. Go GameHouse!!"
"I love my FunPass subscription! I need a variety of games, and with my FunPass, I can play any game! Love you GameHouse, you are the best!"
"I love GameHouse because the games are so much fun and not hard to get onto at all. GameHouse is the best. I have tried most of the other sites, and I have yet to find one with the games that interest me or keep my attention like GameHouse."
