On Mon Nov 23 16:48:52 PST 2009, scmathisen said:
This appears to be one of the worst executed mergers that I have ever witnessed. The parent company usually goes to great lengths to make sure that their existing customer base is well taken care of. Real seems to have abandoned it RealArcade Customer base and just let Gamehouse have it's own way with all of the features of the website. It took several exchanges with incompetent customer support folks to get some issues squared away. But mostly what I am upset about is the "well that's just the way it is now" attitude. It's like we don't count.
