redls's Posts

GameHouse Forums > Top Users

On Mon Aug 29 04:26:41 PDT 2011, redls said:

Deleted the GH verdsion, downloaded from BFG and no problems ... could be the advert section that was causing the problem.

On Sun Aug 28 06:07:14 PDT 2011, redls said:

Admin wrote: Welcome to Soccer Cup Solitaire forum. This is your place to discuss the game, share tips and tricks, and connect with other players.Have fun and keep playing!

Admin ... do you ever read these foirums ... with all the problems people are having within 1 day, don't you think you need to sort it out?

On Sun Aug 28 06:03:45 PDT 2011, redls said:

Same thing happens to me and all Customer service will do is offer me Live Chat! Why can't they ever accept that THEY are the ones with the problem and just deal with it and post a solution! Seriously wondering if they are worth the money.

On Wed Mar 30 00:20:12 PDT 2011, redls said:

You misunderstood, or I worded it badly. I did not mean I was forced to download uniblue ... I meant that for a while I have been unable to make any downloads from Gamehouse using IE, though I download from other sites, and so to make downloads, I had to (forced was a little strong) download another browser ... I was able to download via Chrome and encountered the offer of Uniblue and wondered if that had anything to do with IE still blocking only Gamehouse downloads ...The suggested solutions to which problem have so far failed

On Wed Mar 23 13:52:42 PDT 2011, redls said:

Don't know how to send a screen shot ... Never mind, can use Chrome till you get the interface sorted and that might sort things

On Wed Mar 23 10:17:28 PDT 2011, redls said:

FAO JasonO, not being awkward but phoning IS NOT AN OPTION as I have said 2 or 3 times. I have found more info, which I have already sent to customer service: I got this from the Advanced System Info Error log: Source- .NETRuntimeErrorReporting Description- FaultingApplication iexplore.exe, version 8.0.6001.18702, stamp49b3ad2e, faulting module mshtml.dll, version 8.0.6001.19019, stamp4d0fedd8, debug? 0,fault address0x00286f02
Pure gobbledegook to me, but might make some sense to you.

On Tue Mar 22 08:15:07 PDT 2011, redls said:

Failed to download any games for three days because of Microsoft Visual C++ Runtime error message ... application ended in unusual fashion ... C:\ProgramFiles\InternetExplorer\iexplore.exe is given as the problem and I can't get any joy from Microsoft, they say its Gamehouse.
No help from Customer service because they want me to phone ... giving a US number, even though I've told them twice I'm in the UK and have problems with phones ... which is why I use PC
Can anyone out there help?

On Sun Jan 03 11:50:49 PST 2010, redls said:

Curious to know how I jumped from 2 Diamonds to 3 Clubs ... Is there some scale given somewhere?

On Sun Jan 03 09:12:42 PST 2010, redls said:

I'm coping, now that my email has finally been registered I don't really have an other problems, I am still able to access the old games and play the new ones long enough to really decide whether I want to buy them or not.

On Sun Jan 03 08:52:24 PST 2010, redls said:

nhernandez wrote: We've partially fixed our outage and most customers should now be able to use the site normally. Some customers are having trouble logging into the site at this time. We ask that you wait a couple of hours before trying to log in again.

The root cause was related to abnormally high traffic on our log in system that caused some pages to hang. New servers are being deployed to handle the extra load.