On Fri May 11 19:54:06 PDT 2012, mskat2 said:
I called to report the broken Paypal link and spent a lot of time on the phone, with someone that was very confused - pleasant, but he assumed that I was an idiot. I realize that a chaos mathematician is not considered to be totally sane, but the help desk person was pretty clueless. He promised to get back to me about the Paypal issue, but it has been several days and no call. I finally paid with a credit card, to avoid losing my choices. Now the games will not download. So, while I understand that you are trying to fix the issues, even after the extended outage the network problem persists. And it seems that there is a lot of flailing around that is just upsetting people.
I know that I am more upset after the support call than I was before.
