jetty's Posts

GameHouse Forums > Top Users

On Thu Jul 08 18:29:26 PDT 2010, jetty said:

x2wolverine wrote: popups? Where ? Are you getting excessive popups on GameHouse.com?

Regarding the games, they were not removed from your computer. If you click on the start menu and go to RealArcade , they are still there.

On Fri Apr 30 15:59:24 PDT 2010, jetty said:

DetMallory wrote: If you have unused credits from Real Arcade that are not honored by Game House or if Real Arcade does not credit you by returning your dues, consider contacting you state Attorney General's Office to file a consumer complaint. The terms of the merger between GHouse and RArcade are unknown. Nevertheless, two corporations cannot merge and fail to honor the creditors of either. Similarly, if you have paid for games with Real Arcade, there is a legal questions of whether they can just take them away from you without compensation, such as refund or credit on the new site. Consumer complaints can usually be found online. In some states, you can fill out the forms online. TO DO THIS. Google "(Name of your state) Attorney General", then follow the prompts to their consumer division. IF you need to identity the companies, name BOTH Real Arcade and Game House.

On Sat Feb 27 18:28:44 PST 2010, jetty said:

simplesally wrote: i am FURIOUS regarding this realarcade/gamehouse situation. all of the games i purchased are from realarcade. i now find that 9 out of my 22 games are no longer available. i have them already downloaded, but because of the way realarcade offers its games, you DO NOT download the install file. this means you have no control over reinstalling a game if you happen to buy a new computer or reinstall your OS. it must be done from their website. sure, you could go into the "mygames" folder on your computer and copy the individual game folders, but the game is not likely to work if you copy that game folder to a new computer. it would be the equivalent of going into "program files" and copying, for example, the "microsoft office" folder and trying to paste that onto another computer. i'm understandably OUTRAGED as the next time i reinstall my OS--which i do every few months--i won't be able to install these games, games that I OWN!!!

On Wed Feb 03 23:37:58 PST 2010, jetty said:

hcreekergirl wrote: Ive been waiting all day for my credits so i can get my games. Please let me know why i havent gotten them yet!

On Sat Jan 23 15:30:44 PST 2010, jetty said:

heyoldlady58 wrote: Well mr. wbeal, or ms, my games are not allowing me to play. and I have followed your steps. I am angry, and getting angrier by the day. I paid good money for my games, and dont feel i should have to pay for them again. Not only that, accourding to you site, several of my games are no longer available. I was in the process of reinstalling my games on my new computer, and having difficulties with a few. Now according to your site, i cant get them at all, so you tell me what the solution is. I want my games, and i dont want to have to go thru all this bs to get to them. I did not have to go to all this bs before.

On Thu Jan 21 16:05:26 PST 2010, jetty said:

ok2brude wrote: How does one play their purchased games without having a desktop icon? I deleted my icon(s) since I do not wish to have them there, now I'm being prompted to redownload my game. This is very frustrating!!!!! Also I just read a response from someone else stating that if you click on "See My Real Arcade Game" that you should be able to play them there...well the games that I am currently not able to play have been purchased from Gamehouse and are not on my realarcade game list.

On Sat Jan 09 08:37:22 PST 2010, jetty said:

tubergal wrote: I too am disappointed in this merger. I have lost 20+ games due to them not being supported in either RA or GH. I agree that we have been given the shaft as to always "owning" the game. I contacted the chat support and all they told me was that I would NOT be able to get these 20+ games back and that there was nothing that could be done...I was not even offered the option of getting credits for the games no longer available for downloading. It is not so much the loss of the games, it is more about the promise from RA that we would own the games. I guess it all comes down to total disappointment with this whole issue. Maybe that class action law suite would be a good idea.

On Sat Jan 02 14:44:37 PST 2010, jetty said:

Elvenarcher wrote: Part 4
So, I really think about cancelling my account, for I do not like this kind of customer relationship and I view it critically that people are left to help each other.
Even so I really enjoyed those little games, I probably will survive without getting new ones - or at least new ones from any company in association with GameHouse/Real Arcade. I have not decided what to do, yet, I will follow this thread for a little while longer and than decide.

I hope, I expressed my feelings in "appropriate" words and no, I really do not expect a sensible answer. But I think at least I can expect to get one or two laughs because of my English.

Thank you for listening me!