janicelynn1581's Posts

GameHouse Forums > Top Users

On Wed Apr 14 11:09:48 PDT 2010, janicelynn1581 said:

I am stuck in the game. It will not let me go any further. I am currently in the second case, in the area where you have to fix the boat and feed the snake. I cannot do either of these things and the help button does not work. I have researched a solution, but it seems others have this same problem.

On Tue Nov 17 18:08:06 PST 2009, janicelynn1581 said:

i was a memberof real arcade because i did not want to go to walmart or best buy and the free game was very appealing but you are changing prices without our permission we had a contract and you should honor said contract
i do not want to pay double especially not since i have the hardest time to see my games at all on here


Exactly!!!!!! I have called customer service (they were extremely rude and did not speak English) and I sent customer service an email. I finally received a response by email. They are trying to say I was paying $9.99 a month - but I wasn't and I have bank statements to prove this. I am not sure what my next step will be, but they need to stop charging people without their full consent.

On Sun Nov 15 17:48:51 PST 2009, janicelynn1581 said:

Just a question to other members who also moved from Real Arcade. I just finished my billing cycle and was on a monthly subscription at Real Arcade and assumed it picked back up here. Well, I was only being charged $4.94 for my subscription at Real Arcade, but now at Game House I am being charged $10.69. I thought it was supposed to stay the same. That is what it says in the FAQs, that our billing amount will stay the same.

I also attempted to find out what plan I am on or the amount of my payment and that is not listed anywhere in my profile or my account.

Is anyone else having these issues?