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Known issues for customers coming from Real Arcade
	On Tue Jan 26 06:00:30 PST 2010, cwtopeka said: wawatusi wrote: Wow, really people? They're just games, it's not life or death. I've had Real Arcade and Gamehouse, I think they're pretty good, I love the games. Obviously they're having problems but I can be patient. It looks like they're trying hard to get it together - look at all the posts by nhernandez. I'm gonna stick around, it's worth it. It is not just about games. It is about a promise. We were promised a smooth conversion. We were promised continued access to games we paid for. It is about management, attitude, and service provided or not provided in this case. Yes, if you look at all the posts by nhernandes it LOOKS like they are trying to get it together. If you were actually having problems, you would know very little has been accomplished. Our point is it should have been much more together, as in working order, before it was forced on paying customers. No, it's not life or death, but it is about right and wrong.

Known issues for customers coming from Real Arcade
	On Wed Jan 20 19:34:52 PST 2010, cwtopeka said: The vast majority of customers affected by this issue are international customers using the North American version of Real Arcade instead of the version appropriate to their region. You can still go to the appropriate international version of the site to make new purchases. Alternatively you can visit our European sister site Zylom.com for a localized experience. I am not an international customer. Topeka Kansas = not international. I have experienced many of the difficulties mentioned in these posts as well as one not mentioned. Not only is the support staff on the phones either inexperienced or inept, they are rude and don't care at all what your problems are. Cancel your membership, no skin off their noses and they let you know it. They don't care if you have purchased hundreds of dollars worth of games you can't access any more. They don't care if you take away your payments from them. Some other sucker will take your place. Horrible rude attitudes all the way to the supervisors. Whoever is running this mess should not only be ashamed, they should be arrested for theft and misrepresentation.

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