abcat0807's Posts

On Mon Dec 28 15:31:21 PST 2009, abcat0807 said:

PART 2

I asked them to close my Gamehouse account which I set up in error when trying to migrate over and now I get caught in a loop which says myaccounts cannot be merged and I'm getting nowhere fast. PLEASE PLEASE re-open the Real Arcade site until you sort this whole mess out. I can see by this you are having more and more frustrated and unhappy customer just like me.

On Mon Dec 28 15:30:30 PST 2009, abcat0807 said:

I am another long time Real Arcade Customer who is totally frustrated with the lack of help and solutions from the games house customer service site. I have been trying - without success to get my account over and all I keep being told is it can't be migrated because i'm in the UK and now I've had to totally rebuild my computer since it crashed and cannot access my account at all. I've been a customer of Real Arcade since before 2004 and have over 100 games paid for which I can't get access to. WHEN IS THIS MESS GOING TO BE SORTED OUT!!!!!!!! I am so frustrated and was told by one customer service guy I would receive a full credit for the months I have not been able to access anything but they are not there and they are still taking my payment every month.