PipCat's Posts

GameHouse Forums > Top Users

On Fri Apr 06 04:25:03 PDT 2012, PipCat said:

Thanks for looking into this Bill! I see that my points have been updated and I thnak you for that as well. I did respond to the latest email reply from Customer Service explaining that I did try using Google Chrome and the results that occurred and now their suggestion is that I try Firefox. I'm not trying to be difficult but I'm not going to run the gambit of browsers available out there until I find the one that works on any given day. I've been keeping track of what games I've downloaded on what dates as well as the approximate time of day the downloads occurred. Do you want those listed here or do you want a email with the list? For instances, today (4/6/12) I downloaded Natural Threat - Ominous Shores at approx. 6:46 EDT using Internet Explorer and nothing changed. I remain at 10,525/11,150.

On Tue Apr 03 03:03:24 PDT 2012, PipCat said:

I took the suggestion that Customer Service sent to me and tried using Google Chrome to log in. The first time I used it my level was pushed up to Level 26 and the amount of points needed to achieve the next level was updated. However, yesterday (4/2/12), again using Google Chrome, I logged in and downloaded The Fool. Guess what?! No points were added to my level so now I guess we're back to square one. Clearly this is not totally a browser issue. I know the point levels and coins and badges are not something GH has to do but GH started the rewards program and I think they need to either fix this issue or abandon the rewards program altogether. Please - won't SOMEONE address this?

On Wed Mar 28 03:59:29 PDT 2012, PipCat said:

Well it happened again - or not depending on your point of view. On 3/27/12 at approx. 17:52 EDT I downloaded Aaron Crane - Paintings Come Alive and no points were added. It should have taken me to Level 26 but when I signed in this morning I'm still at 10,375/10,400 Level 25. I did report it by email to Customer Service and received ticket #120328-000055. Please fix this problem which has only reared its ugly head within the past 2 weeks.

On Fri Mar 23 05:58:34 PDT 2012, PipCat said:

In the past week I've downloaded 3 games: Sherlock Holmes & the Mystery of the Persian Carpet, Behind the Reflection 2, and The Scruffs - Return of the Duke - and my points to the next level has not changed. My coins are updating as expected for both the downloads and the daily sign in bonus.

On Wed Feb 29 03:16:51 PST 2012, PipCat said:

I purchased this game and now the system will not let me download it. I keep getting a message that a network error has occurred and that I should check my connection. There's nothing wrong with my connection because (a) I would not have been able to purchase it without an internet connection and (b) I was able to successfully download All My Gods after my attempt to download Big City Adventure London - which, by the way, does show up in My Games as having been purchased. What's the deal?

On Tue Jan 10 18:21:21 PST 2012, PipCat said:

THANK YOU!!!!!

On Wed Jan 04 15:59:06 PST 2012, PipCat said:

Thanks Barry! I finally figured out that I didn't have enough power on my existing processor. Thankfully my husband bought a new Mac and I inherited his old HP PC. Works like a charm now!

On Mon Dec 19 16:11:16 PST 2011, PipCat said:

I'm experiencing major lag with this game. Can someone tell me what video drivers would be needed to make this go away? I'm assuming it's my video drivers rather than the game itself. It takes forever for things to populate the shelves back at the store and I can't seem to make the "drag and drop" work when trying to combine items.

On Sun Dec 18 19:02:29 PST 2011, PipCat said:

I'm having trouble with this one, too. It's very, very slow and jerky on my PC and I got dumped once already as well.

On Sat Nov 19 03:46:05 PST 2011, PipCat said:

I successfully downloaded this game but every time I try and launch it it dumps me back to my desktop. I can briefly see the opening page but the - *POOF* - I'm back where I started. Is anyone else having this problem? I deleted it this morning and redownloaded it but not only is the same thing happening I'm now getting an error message and when I cancel the program it shrinks my desktop to the size of a postage stamp.

On Wed Aug 10 21:45:53 PDT 2011, PipCat said:

What's the secret to snagging those pesky symbols at the end of the game? I seem to have tried everything but nothing works.

On Mon Aug 01 12:26:48 PDT 2011, PipCat said:

My last task is to free the souls of the boys in the cemetery. I have all the silver doves, I've placed them in the circles (in what I think is the order shwon in the diary) but nothing happens. Can anyone help with this?

On Wed Jul 27 08:47:56 PDT 2011, PipCat said:

To Judycide: what did you do to get your last sign in time?

On Mon Jul 25 09:07:34 PDT 2011, PipCat said:

I am having the same issue with the voice cylinder and I purchased the game as well. However, before I purchased it (playing on a FunPass account), when I would quit the game and then try to go back into it later in the day it would seem as if it was loading but nothing happened. I'd click on it several times and still it would not load. I discovered that some file was still "open" in the game and the only way to re-enter the game successfully was to restart my PC (at which point this "open" file was shown as not responding and I was asked if I wanted to end the program). Since I purchased it this problem has not reoccurred. I hope the designer fixes this glitch soon. I am SO into this game right now that everything else I need to do has taken a back seat!

On Fri Jun 17 03:23:46 PDT 2011, PipCat said:

First, look at the symbols in the painting itself. Then look around the room where the painting is located and you will see those symbols in some objects on the walls. Each symbol is associated with a color. Click on the appropriate color on your palette then click on the symbol on the painting that matches that color.

On Wed Jun 08 16:22:25 PDT 2011, PipCat said:

Hmm - I didn't have a problem getting the bat but the issue with the objects not disappearing or being checked off the lists continues throughout the game. I wonder if this was by design (to make it more challenging) or if it really is a glitch. It's annoying to say the least.

On Wed Jun 08 07:31:43 PDT 2011, PipCat said:

Are you looking for a baseball bat or a flying bat?

On Fri Feb 18 08:09:09 PST 2011, PipCat said:

Rocketgirl321...At the top of your page you should see a Toolbar. Click on the TOOLS option and on the drop down menu select Internet Options. Once you select that you shoudl see another option called BROWSING HISTORY. Select that option and it will remove the cookies from your register. Hope this helps.

On Thu Dec 30 07:36:58 PST 2010, PipCat said:

I also get an error message after downloading only my message states "the application failed to initialize properly". Perhaps Gamehouse can help both of us at the same time. (I also am a FunPass subscriber.)

On Tue Oct 05 14:07:03 PDT 2010, PipCat said:

I've enjoyed this game ever since I purchased it but now cannot get it to run. I recently upgraded to Microsoft Office 2010 and ever since then the game will not load. I keep getting a message that Microsoft has encountered a problem with Royal Envoy.exe and needs to close. Has anyone else out there had this type of problem and, if so, what did you do to correct it? I tried deleting it and redownloading it 3 times but the same error message keeps coming up. I LOVE this game and will be very unhappy if I can never play it again. Help - please!

On Tue Aug 03 10:53:10 PDT 2010, PipCat said:

Part of the room goal for the office is to buy someplace to wrap gifts. I know which piece of furniture it's looking for but have been unable to place it anywhere in the room. It appears to me that it needs to sit on something but nothing I've tried has worked. What am I supposed to do with it?

On Thu Feb 11 12:58:09 PST 2010, PipCat said:

I have 2 yellow symbols which match and the center of the upper left panel has turned green. However, the symbol in the middle does not match the 2 yellow symbols and I can't move the bars using the red arrows. What am I doing wrong?

On Wed Feb 10 13:41:24 PST 2010, PipCat said:

Geez - how long does it take to clear this board? I know you have to match three symbols and they'll fall off the board but I've been at this for 10 minutes now. Any suggestions on moving this along?

On Sun Jan 31 07:47:47 PST 2010, PipCat said:

What does it take to get 100% in the items you collect during the game? I can only seem to manage 60+% and completing the rooms that have been unlocked doesn't seem to add to the total.