Jfiles wrote: I will agree with the other comments. I had no warning of the merger, and I was totally suprised and disappointed. Not only have I had trouble with games, but I was supposed to get a second credit that I never recieved. Not only did they charge me for the game, but also charged for gamehouse support when the game did not download correctly. When I contacted support help, all I got 2 days later was the the charge was cancelled. Yet it is still deducted from my bank account and not credit has been issued. I can't even tell if I have any gamepass credit or even where to tell if I do. If somebody knows, please let me know. It is so confusing and the support is not like RA. Real Arcade cared about their customers, but so far I have not got the impression that Gamehouse does. Their customer service sucks. Where did they find these poeple? I don't know who thought this merger was a good idea, but I am not one of them.
