On Sun Nov 22 10:00:00 PST 2009, LadyD said:
I have been a Real Arcade customer for a number of years and this is my very first time joining a forum, but I feel the need to vent. This whole conversion has been an absolute NIGHTMARE!!! I understand change is hard, but this move to Game House is driving me insane. If I want to play any of my PAID for RA games I have to re-download them. They gave me (2) credits which Fun Pass will not not accept. I have spoken to chat line and sent e-mail they did get back to me in 48-hours but didn't answer my questions directly. I will cancel my membership and go over to Big Fish where the customer service is on point.
