LaLa66's Posts

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On Fri Apr 09 17:14:30 PDT 2010, LaLa66 said:

I had the same issue, however in placing what puzzle pieces I had on to the various people above I was able to complete one man and continue on. From that point on the people are done out of sequence, unlike the previous part of the game where they were done all in order. You get the last piece for Francisca later, when you've almost completed the game. Hope this helps.

On Tue Mar 23 13:00:06 PDT 2010, LaLa66 said:

blgrant1 wrote: I haven't made it that far yet . . . my game doesn't get saved so every time I close out of the game it sends me back to the end of round 1.

Seems like a lot of people are having the game wont save problem. Mine saved, so I don't know what the issue is with that part of it. I've come to the conclusion that GH doesn't care about the handfull of us who are having issues. They've got plenty of customers so I'm sure we're not even noticed. I canceled my membership here and went to iWin, they have all the same games and it's half the price as here. Good luck on getting your issues resolved, I certainly hope GameHouse steps up and takes care of it's customers. They lost my business after three loyal years. Toodles.

On Sun Mar 21 14:10:59 PDT 2010, LaLa66 said:

I gave up! Apparently GH doesn't care or doesn't believe us when we tell them It's not OUR computers. I'm tired of the run around so I've canceled my account and am going to play somewhere else. I would say where but they will probably just delete my post, the site I'm at is half the price as here and seems to have all the same games and more. Looks like "IWIN" in this situation.

Good luck to the rest of you!

On Tue Mar 16 16:56:33 PDT 2010, LaLa66 said:

Hi Darlene,

I was stuck on that part too when I played that game. I went to gamezebo and found you this
Riddle #4-"It survives to this very day, it helped T-Rex capture prey" (T-Rex third claw) Fourth bin from the left, in the middle row - the large crescent-shaped claw.

Hope that helps.

On Tue Mar 16 11:32:57 PDT 2010, LaLa66 said:

They did list it at one point of what "could be" the cause. At that time though it was not the cause for me, I knew for sure there was only one of us logged in at the time. Since then the games still shut down randomly, so I know it's not the only cause.

Still I don't think it's fair that only one computer in the house can be playing at a time. I wish they would address that issue as well as the games closing and downloads stalling out or freezing up issues that are happening a lot also. There are people posting all the time about not being able to install, that games seem to take hours to download. I never had that issue until a couple of days ago, now the games seem to be taking forever to install when they are actually at 100% but just freeze up on the install screen. I've had to end task and restart my computer and then the games open and play... it's all very hoaky for such an established company IMHO.

On Mon Mar 15 08:18:09 PDT 2010, LaLa66 said:

Game tells me "the lift wont be back for a while I may as well complete my tangram right away". I have all 24/24 of the totems. But every time I click on the last one at the mill it tells me I can't activate the challenge until I have completed all the tasks. I've completed all the tasks. I must be missing something, anyone have any idea?

On Fri Mar 12 08:27:05 PST 2010, LaLa66 said:

DarleneFrantz wrote: I bought and started playing Can you see what I see? Curfuffes collectibles. I got to the mini game and question of It survives to this very day, it helped T Rex capture prey. I have looked for it, my husband looked, both my sons and grandaughter. We can't fine it. Please someone help me.

I was stuck on that part too when I played that game. I went to gamezebo and found you this
•Riddle #4-"It survives to this very day, it helped T-Rex capture prey" (T-Rex third claw) Fourth bin from the left, in the middle row - the large crescent-shaped claw.

Hope that helps.

On Sat Mar 06 11:07:58 PST 2010, LaLa66 said:

beccar wrote: Bill, et al: THIS HAS NOT BEEN FIXED. I just downloaded Jane Angel tonight and keep getting cut off at the level three/knightly whatever it was that everyone else has mentioned. And it's a good week after the last post I saw on the subject. Can you help? I tried to do a live chat with a very unhelpful service person. I can call the 800 number tomorrow but thought if there's a simple fix you could alert me to ...

Had the same issue. As soon as I finished chapter two the game shut down. However, I was able to log right back in, my progress had been saved and now I've finished chapter three and am working on chapter four. Maybe a glitch in the game, but seems to work fine if you log back in.

On Wed Mar 03 20:54:31 PST 2010, LaLa66 said:

1tonia wrote: When I first started Heritage and realized I couldn't go on without doing it in sequence to get the puzzle pieces I almost gave up on the monkeys but thank you for forcing me to slow down and strategize on them. adding more time was brilliant. but now I've hit the wall. Francisca is missing a pece of her gown and it's nowhere to be found. I have struggled and completed every board before her and gotten a framed picture to prove it but there is no gown piece to allow me to move beyond her as, alas she holds the missing pieces to those above her. HELP!!!!! before I lose my mind, tell me...is it only me....are others finding the same problem....can it be fixed or do I just walk away with her half done? Any response will be appreciated. Thanks

I am also missing the same puzzle piece, has either of you figured it out yet? Update... Never mind, you get the piece later. Just not in order like it had been previously in the game.

On Tue Mar 02 20:58:30 PST 2010, LaLa66 said:

GameCrazyToo wrote: Um, I just had a crash after about 5 minutes in Jewel Quest Heritage Premium Edition. Things had been working great over the last few days, but just now CRASH!
Would you be able to take a look at the problem again?
Thank you.
Anne

My problem is on Jewel Quest Heritage also. I don't know if it's happening on other games, I've been playing this one only for a couple days now. It was only crashing every hour or so but now it's crashing about every twenty minutes.

On Tue Mar 02 00:33:03 PST 2010, LaLa66 said:

Had the same problem last week with several games, they had it fixed for a few days but it's happening again for me also.

anyone else?

On Wed Feb 24 11:29:41 PST 2010, LaLa66 said:

Check the support forum, there is a sticky post by GH that addresses this issue. It is happening to a lot of people and they are working trying to figure it out. So far it's been nearly a week, but I'm holding out hope that they will resolve it soon. I've been a member for three years and would hate to have to go somewhere else.

On Tue Feb 23 13:25:57 PST 2010, LaLa66 said:

wbeal wrote: Everyone,

I have been monitoring the various threads on this topic and I am combing through the individual posts to summarize the reports for our Technical team to aid in their research of this issue. I will post updates as I learn them; may need to consolidate, perhaps close, some of the threads and/or start a new "sticky" topic to keep this information in one central location. I hope to have an update for you - if nothing else to advise the summary of my findings - later today.

In the mean time I thank you all for your replies and for your patience. This issue is being reviewed at a high level.

Best regards,

Bill

THANK YOU! At least now we know "someone" is working on it.

On Tue Feb 23 08:51:56 PST 2010, LaLa66 said:

Darlene,

I love gamehouse! I've been with them for a couple of years. The problem I have now is that I am unable to play ANY of the new games. What I love about this site is the fact that they release new games almost every day. But, now none of them work. Every one I download plays for just a few minutes and shuts down. Apparently this is happening to a lot of people. And the issue has been ongoing now for me since Friday Feb 19th.

When tech phone support says "yes, we have a problem we need to fix on our end" should it really take now going on day number five with no feedback and no resolution? My emails get the standard "bot" response of please list the name of the game, the error message, and what happens when you try to play it. All of those items have been addressed in the email they are responding too. And several of us are posting on the forums, through email, and calling and getting no answers. How long do we keep paying for a service we can't use? A week A month?

On Tue Feb 23 08:28:43 PST 2010, LaLa66 said:

Shadeaustar wrote: Yes, when? Out of the ten last new games, one has worked properly for me. This is beyond acceptable. You're well on your way to losing customers-- permanently. Other companies put out the same or very similiar games for less. If Gamehouse is unwilling to fix the issues, we will be leaving. There's absolutely no reason to pay for a non-working system.

I emailed support telling them that ALL of the newly released games are shutting down after playing for a few minutes and got the standard bot response of "we would like to fix this issue, please send the information of what game, what is the error message, and what happens when you try to play the game"

Apparently not only do they not read the forums, they don't read our support emails either. It seems that this is only happening with people who have the FunPass, anyone else out there having this issue who isn't on FunPass?

On Mon Feb 22 19:04:29 PST 2010, LaLa66 said:

Yay, more money down the tubes! Will us funpass accounts get a credit for all this time that we CAN'T play the games?!?!?!

On Mon Feb 22 18:45:42 PST 2010, LaLa66 said:

GameCrazyToo wrote: Me too. I've even tried rebooting my PC. Running IE 8.0.6
Really annoying, because I cannot finish one puzzle, any puzzle!
Let's get it FIXED! Especially if you have to pay $19.99 for it.

Apparently they don't read these forums. I even posted about it in the support forums, along with several other people and nothing had been resolved yet. I pay $20.00 a month for the fun pass and this issue us happening on every one of the last four new games I have downloaded. Looks like I'm going to have to cancel my account, no point in paying for games I can't even play!!

On Sun Feb 21 16:37:39 PST 2010, LaLa66 said:

I had the same problems when I switched to a system using Windows Vista. The only thing that worked for me was installing and running the games in compatibility mode. Compatible with windows xp service pack 2, and run as administrator.

On Sat Oct 17 14:28:46 PDT 2009, LaLa66 said:

I try to download this game and I get an error message saying "downloadQueue.lua:95:glogals.lua:110:attempt to call field 'RetryCancelDialong' (a nil value)"

I say "ok" and it just keeps trying over and over without allowing me to exit the install process. I have to restart my computer to get out of the cycle.

Is this a common problem or just my machine? I'm running Windows Vista, but I don't have any problems installing other games.

Thanks