FluffyBunny's Posts
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Where are My RealArcade Games?

On Fri Nov 20 14:42:38 PST 2009, FluffyBunny said:

Call customer suport???? Are you serious???? Wasted 15 minutes of my life on hold and when I did get to speak to someone wasted another couple having to spell anything I wanted because of course the help line is located in India where everyone speaks and understands English fluently (that is sarcasm by the way). Then when they got tired of talking to me they just went silent and refused to answer even a simple "is anyone there?". Go ahead call the customer support. Everyone should waste thier time at least 20 minutes a day.

the merge

On Fri Nov 20 14:17:08 PST 2009, FluffyBunny said:

You are not alone. I'm searching now for other obtions for game playing. I've loved Real Arcade for years. Now with every "improvement" it causes more aggravation. As to the suggestions to allow them to "fix" the problems. Make sure you have a least a couple of hours to spare and have the patience to speak to at least 2 to 3 different people. Not to mention allowing them to "access" your computer from god knows where. Good Luck. It would be perfect if Real Arcade gave us the obtion to just stay the way we were without having to go thru gamehouse. But as in all businesses I really don't think the customers matter anymore. I used to believe that Real Arcade valued us. Once again I never had a problem with Real Arcade. I miss them. When I find a better option I'll post it to you. Do the same for me.

Change Over

On Fri Nov 20 14:08:50 PST 2009, FluffyBunny said:

I never had any problems with real arcade, now since the change over it's become a major pain just to play a game. What genuis came up with this idea? Now I have games that I bought and can't play. Call that help line and spend an hour on phone, 3 people talk to me and still can't access one of my favorite games. Any one out there have a line on a better networ? Gamehouse is becoming more trouble than it's worth. I love computer games but now get more aggravated every time I log in and there is a new "improvement" that causes me trouble. To access games now I have to create a shortcut on my computer or have to redownload everytime I log in.

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