BarryW's Posts

On Wed May 23 11:19:01 PDT 2012, BarryW said:

Hello Maineiac--Thank you for posting!

I'm really sorry for the trouble. I hope playing the game in different compatibility mode helps you. Please follow the instructions given below:

1.Right-click your mouse on the game shortcut icon and select "Properties".
2.Select the "Compatibility" tab.
3.Check "Run this program in compatibility mode for: Windows XP (Service Pack 2)".
4.Check the boxes to "Disable visual themes" and "Disable desktop composition".
5.Check the box "Run As Administrator" and click Apply > OK.

If you still experience the any issues, send an email to help@gamehouse.com for further assistance.

Thanks,

BarryW

On Wed May 23 06:28:55 PDT 2012, BarryW said:

Hello winco500--Welcome to GameHouse Community Forums!

Sorry for the experience. Please send an email to help@gamehouse.com along with the email address associated to your GameHouse account in order to assist you further.

Thanks,

BarryW

On Fri May 18 07:00:44 PDT 2012, BarryW said:

Hello XDesigner--Thank you for posting!

Sorry for the experience. We are happy to inform you that our Technical Team has resolved this coin redeeming issue. Therefore, I request you to redeem the coins to get a free game discount coupon. If you experience any issues, please contact our customer support on 1-866-831-5895 for further assistance. We really appreciate your business and support!

Thank you,

BarryW

On Thu May 17 06:04:30 PDT 2012, BarryW said:

Hello sazenali--Thanks for posting!

Please send an email to help@gamehouse.com by including a brief description of the issue like you mentioned here. However, you can give a call 1-866-831-5895. Our technicians will be happy to assist you.

Thank you,

BarryW

On Wed May 16 06:23:47 PDT 2012, BarryW said:

Hello sarahk--Thanks for posting!

Sorry for the trouble. Please contact GameHouse Customer Support on 866-831-5895. Our technicians will be happy to assist you with your issue.

Thank you,

BarryW

On Tue May 15 14:22:07 PDT 2012, BarryW said:

Hello dkbrowney50--Thanks for posting!

Sorry for the trouble. Please unlock the game by performing the steps provided in the below web page :

http://support.gamehouse.com/app/answers/detail/a_id/1130

Sure this will help you to play the full version game. Let us know how it goes.

Thanks,

BarryW

On Tue May 08 11:46:26 PDT 2012, BarryW said:

Hello alzaeh and putty27--Thanks for posting!

Sorry for the experience. We have reported this issue to our technical team and they are currently researching this issue that is preventing the game download. We will keep you posted on the progress. Thanks for your patience and support.

Regards,

BarryW

On Tue May 08 06:02:12 PDT 2012, BarryW said:

Hello reddumpling1--Thank you for posting!

Sorry for the experience. I hope playing the game in different compatibility mode helps you. Please follow the instructions given below:

1.Right-click your mouse on the game shortcut icon and select "Properties".
2.Select the "Compatibility" tab.
3.Check "Run this program in compatibility mode for: Windows XP (Service Pack 2)".
4.Check the boxes to "Disable visual themes" and "Disable desktop composition".
5.Check the box "Run As Administrator" and click Apply > OK.

Let us know the progress.

Thanks,

BarryW

On Tue May 08 05:58:13 PDT 2012, BarryW said:

Hello gamegal58--Thank you for posting!

I'm really sorry for the trouble. I hope playing the game in different compatibility mode helps you. Please follow the instructions given below:

1.Right-click your mouse on the game shortcut icon and select "Properties".
2.Select the "Compatibility" tab.
3.Check "Run this program in compatibility mode for: Windows XP (Service Pack 2)".
4.Check the boxes to "Disable visual themes" and "Disable desktop composition".
5.Check the box "Run As Administrator" and click Apply > OK.

Let us know the progress.

Thanks,

BarryW

On Mon May 07 06:28:56 PDT 2012, BarryW said:

Hello 2013inglasgow-- Thanks for posting!

Any game release in GameHouse depends on the contract we have with the game developers. Once the contract is through we release the game in our site. We really thank you for the feedback and insight regarding the "Upcoming Games" section. This will definitely help us to improve our service four fold.

Best Regards,

BarryW

On Wed May 02 09:49:37 PDT 2012, BarryW said:

Hello tengaar--Welcome to GameHouse Community Forums!

Sorry for the experience. Please send an email to help@gamehouse.com along with the email address associated to your GameHouse account in order to assist you further.

Thanks,

BarryW

On Wed May 02 05:57:10 PDT 2012, BarryW said:

Hello farmerb58,

Sorry to hear that the issue persist. Please send an email to help@gamehouse.com, so that we can assist you further.

Thanks for support.

Regards,

BarryW

On Wed May 02 05:48:33 PDT 2012, BarryW said:

Hello crankviperette--Thanks for posting!

Sorry for the experience. Closing the background applications helps you to fix this game play issue. Check the link:

http://support.gamehouse.com/app/answers/detail/a_id/932

Let us know how it goes.

Thanks,

BarryW

On Tue May 01 06:09:46 PDT 2012, BarryW said:

Hello sweta--Welcome to GameHouse Community Forums!

I am sorry for the experience. This is a known issue and our Technical Team is investigating it, so they can resolve it as quickly as possible. Thank you for your patience & continuous support.

Best regards,

BarryW

On Tue Apr 24 06:21:49 PDT 2012, BarryW said:

Hello everyone,

Thank you all for your continued patience, and we're sorry for the inconvenience this may have caused. I want you to know that we're working to resolve this issue. It's a challenge because they're not happening all the time, or for everyone. We hope to have it fixed as soon as we can!

Best regards,

BarryW

On Tue Apr 24 06:14:01 PDT 2012, BarryW said:

Hello TnTexas--Thanks for posting!

Sorry for the experience. The download issue occurs due to various reasons, to sort it out, perform the solutions provided in the below link:

http://support.gamehouse.com/app/answers/detail/a_id/811

Let us know how it goes.

Thanks,

BarryW

On Tue Apr 24 06:02:44 PDT 2012, BarryW said:

Hello tke50 and tbug53,

Please send an email to help@gamehouse.com along with the email address associated to your GameHouse account in order to assist you further.

Thanks,

BarryW

On Mon Apr 23 07:38:43 PDT 2012, BarryW said:

Hello celisewood,

Sorry for the experience. This is a known issue and our Technical Team investigating it, so they can resolve it as quickly as possible.

Thank you for your patience and continuous support.

Best regards,

BarryW

On Fri Apr 20 06:17:06 PDT 2012, BarryW said:

Hello RealGrumpyPup--Thanks for posting!

Sorry for the trouble. Please contact our phone support at 1-866-831-5895. Monday - Friday, 6:00am - 6:00pm PST : Saturday & Sunday, 7:30am - 5:00pm PST. Our representative will be glad to help you to purchase the game.

Thanks,

BarryW

On Thu Apr 19 07:03:02 PDT 2012, BarryW said:

Hello Joe1Angie and NEGamePlayer--Thanks for posting.

Sorry for the experience. This game download issue occurs due to various reasons, to sort it out, please perform the solutions provided in the below link:

http://support.gamehouse.com/app/answers/detail/a_id/811

Let us know how it goes.

Thanks,

BarryW

On Thu Apr 19 06:47:00 PDT 2012, BarryW said:

Hi billiam--Thanks for posting!

Please visit the below link to get support for Facebook DoubleDown Casino games:

https://www.facebook.com/doubledowncasino/app_124192170958476

Thanks,

BarryW

On Thu Apr 19 05:56:45 PDT 2012, BarryW said:

Hello ffwfire--Thanks for posting!

Sorry for the trouble. Please contact our customer support at 1-866-831-5895. Monday - Friday, 6:00am - 6:00pm PST : Saturday & Sunday, 7:30am - 5:00pm PST. Our representative will be glad to assist you to purchase the game.

Thanks,

BarryW

On Wed Apr 18 06:16:54 PDT 2012, BarryW said:

Hello Redgirl99--Thank you for posting!

We do not have any option to add picture to your profile. However, when you connect your account with Facebook, your profile picture will be updated automatically with the Facebook profile picture.

Thank you,

BarryW

On Wed Apr 18 06:14:43 PDT 2012, BarryW said:

Hello tbug53--Thank you for posting!

I'm really sorry for the trouble. I hope playing the game in different compatibility mode helps you. Please follow the instructions given below:

1.Right-click your mouse on the game shortcut icon and select "Properties".
2.Select the "Compatibility" tab.
3.Check "Run this program in compatibility mode for: Windows XP (Service Pack 2)".
4.Check the boxes to "Disable visual themes" and "Disable desktop composition".
5.Check the box "Run As Administrator" and click Apply > OK.

Let us know the progress.

Thanks,

BarryW

On Wed Apr 18 06:08:26 PDT 2012, BarryW said:

Hello HelenRob--Thank you for posting!

I'm really sorry for the trouble. I hope clearing the browser cache helps. Please follow the instructions given in the below link:

http://support.gamehouse.com/app/answers/detail/a_id/1099

Let us know the progress.

Thanks,

BarryW

On Tue Apr 17 11:09:53 PDT 2012, BarryW said:

Hello Ciphron--Welcome to GameHouse Community Forums!

We do not have an option to backup GameHouse games. However, you can re-download the purchased games from your new computer by performing the steps provided in the below link:

http://support.gamehouse.com/app/answers/detail/a_id/775

Hope this information helps!

Thank you,

BarryW

On Mon Apr 16 06:31:18 PDT 2012, BarryW said:

Hello Elavarasan--Welcome to GameHouse Community Forums!

I am sorry for the experience. This is a known issue and our Technical Team is investigating it so they can resolve it as quickly as possible. Thank you for your patience & continuous support.

Best regards,

BarryW

On Fri Apr 13 09:16:10 PDT 2012, BarryW said:

Hello tallulah--Welcome to GameHouse Community Forums!

I'm sorry for the experience. Please send an email to help@gamehouse.com along with the email address associated to your GameHouse account in order to assist you further.

Thanks,

BarryW

On Fri Apr 13 09:09:44 PDT 2012, BarryW said:

Hello boozy75--Welcome to GameHouse Community Forums!

Sorry for the trouble. As my colleague requested, to help us to find the rootcause please let us know whether you can view your My Games list by using another browser such as Google Chrome or Firefox.

Thank you,

BarryW

On Fri Apr 13 06:49:01 PDT 2012, BarryW said:

Hello bearhugsNkisses--Thanks for your post.

I'm sorry for the experience. Please send an email to help@gamehouse.com along with the email address associated to your GameHouse account and the game name which you wish to purchase. This will help us to assist you further.

Thanks,

BarryW

On Fri Apr 13 06:40:10 PDT 2012, BarryW said:

Hello everyone--Thank you for posting your comments on GameHouse forums!

We appreciate your interest in our rewards program and we understand how much you miss the Amazon gift cards. Many of our FunPass subscribers do use their membership to help them find games that they want to own. We offer over 1,700 titles in our catalog and hope that you will find games that you want to own. You can also use the free game coupons as gifts for family and friends. Meanwhile we're looking into ways to bring new rewards into the program, so please check our website periodically for updates.

Thank you all for your continuous support and for playing GameHouse game.!

Regards,

BarryW

On Thu Apr 12 06:09:24 PDT 2012, BarryW said:

Hello aniela123--Welcome to GameHouse Community Forums!

I'm sorry for the experience. Please send an email to help@gamehouse.com along with the email address associated to your GameHouse account in order to assist you further.

Thanks,

BarryW

On Thu Apr 12 06:05:00 PDT 2012, BarryW said:

Hello JGN80--Thanks for posting!

Sorry for the trouble. Please contact our phone support at 1-866-831-5895. Monday - Friday, 6:00am - 6:00pm PST : Saturday & Sunday, 7:30am - 5:00pm PST. Our representative will be glad to assist you to further.

Thanks,

BarryW

On Wed Apr 11 07:49:42 PDT 2012, BarryW said:

Hello befoulmetalroosa--Thank you for posting!

I'm really sorry for the trouble. I hope playing the game in different compatibility mode helps you. Please follow the instructions given below:

1.Right-click your mouse on the game shortcut icon and select "Properties".
2.Select the "Compatibility" tab.
3.Check "Run this program in compatibility mode for: Windows XP (Service Pack 2)".
4.Check the boxes to "Disable visual themes" and "Disable desktop composition".
5.Check the box "Run As Administrator" and click Apply > OK.

Let us know the progress.

Thanks,

BarryW

On Wed Apr 11 07:25:06 PDT 2012, BarryW said:

Hello LeaC and Ratclif--Thanks for posting!

Sorry for the trouble and I assure you we're in the process of sorting this out. We hope to have it fixed as soon as we can. We appreciate your patience and support.

Thanks,

BarryW

On Wed Apr 11 07:11:35 PDT 2012, BarryW said:

Hello medwd--Thanks for posting!

Sorry for the trouble and I assure you we're in the process of sorting this out. We hope to have it fixed as soon as we can. We appreciate your patience and support.

Thanks,

BarryW

On Sun Apr 08 13:19:36 PDT 2012, BarryW said:

Hello Ratclif--Welcome to GameHouse Community Forums!

I am sorry for the experience. This is a known issue and our Technical Team is investigating it so they can resolve it as quickly as possible. Thank you for your patience & continuous support.

Best regards,

BarryW

On Sun Apr 08 07:55:18 PDT 2012, BarryW said:

Hello madnut--Thanks for posting!

I am really sorry to hear that you are experiencing issues in reactivating your account. Please send an email to help@gamhouse.com along with the email address associated to your GameHouse account. This will help us to assist you further.

Thanks,

BarryW

On Sat Apr 07 09:53:47 PDT 2012, BarryW said:

Hello umemployed1947--Thanks for posting!

The next badge is "GameHouse Superstar! badge" which is for login 100 days in a row.

Thank you,

BarryW

On Sat Apr 07 09:50:25 PDT 2012, BarryW said:

Hello debbierose and Linda1956--Thanks for your post.

I'm sorry for the experience. Please send an email to help@gamehouse.com along with the email address associated to your GameHouse account in order to assist you further.

Thanks,

BarryW

On Sat Apr 07 09:46:07 PDT 2012, BarryW said:

Hello LeaC--Welcome to GameHouse Community Forums!

I am sorry for the experience. This is a known issue and our Technical Team is investigating it so they can resolve it as quickly as possible. Thank you for your patience & continuous support.

Best regards,

BarryW

On Sat Apr 07 09:30:20 PDT 2012, BarryW said:

Hi Blondie723-Thank you for posting at GameHouse!

Sorry for the trouble. The game "Winemaker Extraordinaire" is not officially supported in Windows 7. You may have issues in playing the game as Windows 7 is not listed under the system requirements. Please check the below given link to find the system requirements of any game in GameHouse:

Finding system requirements

I hope this information helps.

Thanks,

BarryW

On Sat Apr 07 09:06:44 PDT 2012, BarryW said:

Hello Martyheinz--Thanks for your post.

I'm sorry for the experience. Please send an email to help@gamehouse.com along with the email address associated to your GameHouse account. Therefore, we will check your account and assist you further.

Thanks,

BarryW

On Thu Apr 05 14:26:01 PDT 2012, BarryW said:

Hello Granclown--Thanks for your post.

I'm sorry for the trouble. As mentioned above, you can send an email to help@gamehouse.com along with the email address associated to your GameHouse account. Therefore, we will help you to fix this issue.

Thanks,

BarryW

On Tue Apr 03 06:19:30 PDT 2012, BarryW said:

Hello Caper--Welcome to GameHouse Community Forums!

I am sorry for the experience. This is a known issue and our Technical Team is investigating it so they can resolve it as quickly as possible. Thank you for your patience & continuous support.

Thanks,

BarryW

On Tue Apr 03 06:14:11 PDT 2012, BarryW said:

Hello jess_hak--Welcome to GameHouse Community Forums!

Sorry you're having trouble with this game. Please uninstall the game by performing the steps provided in the link:

http://support.gamehouse.com/app/answers/detail/a_id/938

Reinstall the today's free game by visiting the link :

http://www.gamehouse.com/free-games

Let us know how it goes.

Thanks,

BarryW

On Tue Mar 27 05:52:07 PDT 2012, BarryW said:

Hello mynanax7--Thanks for your post.

I'm sorry for the experience. Please send an email to help@gamehouse.com along with the email address associated to your GameHouse account in order to assist you further.

Thanks,

BarryW

On Fri Mar 23 14:33:14 PDT 2012, BarryW said:

Hello PipCat--Thanks for posting!

Sorry for the experience. To help you better, please send an email to help@gamehouse.com along with the email address associated with your GameHouse account.

Thanks,

BarryW

On Fri Mar 23 14:27:06 PDT 2012, BarryW said:

Hello isa51--Thanks for your post.

Sorry you're having trouble with this game. A simple web browser reset should fix this. To do so, check the link:

http://support.gamehouse.com/app/answers/detail/a_id/945

Let us know how it goes.

Thanks,

BarryW

On Fri Mar 23 06:04:51 PDT 2012, BarryW said:

Hello momrules1945--Welcome to GameHouse Community Forums!

Sorry for the experience. Renaming the 'RealArcade' folder on your computer can help in resolving this issue.

1. Open My Computer
2. Open C Drive
3. Open Program Files
4. Right click on RealArcade folder
5. Click on Rename
6. Rename it to RealArcade_old and click Ok.

Now try to download. If issue persists, then you may need to download the games using an alternate web browser.

Let us know how it goes.

Thank you,

BarryW