Aixue's Posts

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Uninstall Gamehouse games
	On Fri Nov 25 23:27:38 PST 2011, Aixue said: Great, thx, I'll try that!

Uninstall Gamehouse games
	On Fri Nov 25 22:15:24 PST 2011, Aixue said: Thx! Not the easiest and quickest way but very complete Why can't we uninstall it the usuall way anymore, though... is it just me?

Uninstall Gamehouse games
	On Fri Nov 25 19:34:01 PST 2011, Aixue said: LanceK wrote: Hello Aixue, Welcome to GameHouse Community Forums! If you are unable to find the games on your windows control panel, you may directly delete the games folder from your computer. Your games will be downloaded in the following location: C:\GameHouse Games Thanks for playing at GameHouse! Regards, LanceK Yes but that way doesn't erase the savegame and other files created during the installation, nor does it erase all the shortcut icons and so on. I don't want my computer to be a dumpster... Is there a clean way to do that? Thanks! Estelle

Uninstall Gamehouse games
	On Fri Nov 25 08:37:12 PST 2011, Aixue said: Hello, I have finished several games and I wanted to uninstall them to have place to buy new ones but they seem to have disappeared from the Windows uninstall software panel, and same thing for my anti-virus (360) with which I used to uninstall the games once I finished them. I tried CCleaner and even downloaded a new software called Revo uninstaller, but be it in normal mode or safe mode, none of these methods find the gamehouse games anymore. Could you tell me how to remove them from my computer so I can buy new ones? I can't see any of the gamehouse games anywhere and I have a lot, about 50... I don't want to just erase the files in C:\GameHouse Games, it's too messy...: Thank you! Estelle

Download fails
	On Wed Oct 05 03:38:01 PDT 2011, Aixue said: Hello again, I tried to download the game again but it still fails at the end, saying the file D3DX9_33.DLL is missing. I have downloaded and installed two other Nancy Drew games (Last Train to Blue Moon Canyon and The Creature of Kapu Cave) right before that (same afternoon, same computer, no reboot) without any problem. Could it be that this file is missing in the files to be downloaded? Could you please check? Thanks!

Welcome to Eye for Design forum
	On Sun Sep 11 20:44:39 PDT 2011, Aixue said: I have the same problem with the black screen, a a lot of pictures are missing (beds, tables...) so it is not possible to move those pieces of furniture once it is in the room... I hope it gets fixed soon. I redownloaded the game but the pictures are still missing, and the black screen is still there...

Game Not Saving
	On Tue Aug 02 00:09:40 PDT 2011, Aixue said: Still no news? So we bought one game for the price of a bundle, and that's that?

Royal Envoy - Internet Explorer Script Error
	On Tue Aug 02 00:01:04 PDT 2011, Aixue said: Arvin wrote: Hi Aixue, Thanks for reaching out to us. We will be glad to help you. The firewall may be blocking the execution of the game registration, try configuring the firewall and if that doesn't work, clear the cookies in Internet Explorer by performing the steps in the given link: http://support.gamehouse.com/app/answers/detail/a_id/7983/kw/Reset/r_id/166 If you continue to have a problem, send an email to help@gamehouse.com with the following details: 1. Email address associated with your GameHouse account. 2. Direct X Information (To find out the DirectX details, copy and paste the following link in the address bar in your web browser, http://www.gamehouse.com/forums/support-forum/DirectX-Diagnostic-Tool---Helpful-When-Contacting-Support-id1693). Happy gaming at GameHouse! -Arvin Well, I tried that but after a few emails they gave up on me so I still can't play this game...

Download fails
	On Sat Mar 05 19:42:02 PST 2011, Aixue said: Hello! I have the same problem, and I have been trying to download this game (which I bought) several times since December, to no avail. Could somebody help? Thanks! Estelle Edit at the end of the download it says that D3DX9_33.DLL is missing

Royal Envoy - Internet Explorer Script Error
	On Sat Oct 23 21:52:33 PDT 2010, Aixue said: Thank you I'll try that!

Royal Envoy - Internet Explorer Script Error
	On Fri Oct 15 07:02:24 PDT 2010, Aixue said: Hello, I have downloaded, unnstalled and redownloaded "Royal Envoy" several times over a few weeks, with Firefox, with IE, on the default page loging in and not loging in, from "redownload my games"... and I keep having an Internet Explorer Script Error poping up whenever I open the game. The trouble is that I cannot register the game as each time I click on "Register game" the error pops up... and since I have played the trial time already I cannot play anymore (I have downloaded, bought and registered several games before and after this one, all without any problems). The error reads : Internet Explorer Script error An error has occurred in the script of this page Line: 1 Char: 1 Error: Object expected Code : 0 URL : http://www.gamehouse.com/offline/00b8f7a0/expiration.html?currenttime=2010/10/15@21:44:04(and it goes on for several lines) Do you want to continue running scripts on this page? Yes and no have the same effect... ie nothing Thank you for your help!

Game Not Saving
	On Fri Jun 11 04:09:05 PDT 2010, Aixue said: I cannot save the game either... and it is kind of annoying...

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