1Milladay's Posts

On Sun Jan 03 18:15:43 PST 2010, 1Milladay said:

I am tired of the run arounds,double talk and unprofessional attitude that Gamehouse/RealArcade has been giving their LOYAL customers lately!! I NEVER got my two free games,1 earned game from gamepass and the "FREE"monthly game for having Superpass! After many years with RealArcade,I feel like a queen on prom night...SCREWED!! I canceled my membership with both companies because I felt lied to and disregared...to my surprise,somehow I was resigned back with Gamehouse/Real! I not only didn't get an explanation on how I got to be a member again,but I was charged for a game I didn't get and even charged my new visa card for a new gamehouse membership...what balls! I think the support is a joke and dishonest,so I will let my @#%$*% do the talking!!

On Sun Jan 03 17:49:03 PST 2010, 1Milladay said:

amj0963 wrote:
GHBill wrote: Hello 'Frustrated' ...

Hi 'amj0963' ...

I'm sorry to learn of your frustration over the coupon codes that were issued to you. I have asked our Support escalation group to review your situation and contact you to resolve the matter; you'll be hearing from them within 24 hours


Thank you,
Bill


over 24 hours later and still no response, nice customer service and really nice support escalation, i don't think i would even recommend ra/gh to my enemies right now, that is if i had any, definitely wouldn't recommend my friends or they would be my enemies. i am just really, really, really frustrated.