GameHouse Forums are once again available for new posts

 
Hi everyone,

Our Technical Team has resolved the temporary issue that prevented new posts from being made to the GameHouse Forums over the past weekend.

Your cooperation in reporting the issue helped us determine the cause and provide a fix.

Thank you for your patience and for your participation in the GameHouse Community!

Best regards,

Bill

Posted on Tue Nov 01 14:43:36 PDT 2011

SilverSuki
433 posts
7 of Clubs
Well, thank goodness! It was like losing a limb LOL! Usually I only pop in for a few minutes...but I obviously 'pop in' FAR too often!

Thanks for fixing the problem!

Suki

Posted on Tue Nov 01 16:29:00 PDT 2011

yusef
1483 posts
9 of Spades
I'm a pooper-inner too, usually at least twice a day, so I was going through GH forum withdrawal. Glad to see the forum open for business again. Now I have to get back to work. No matter. Be back later.

Posted on Tue Nov 01 16:57:50 PDT 2011

elliebumble
471 posts
7 of Clubs
yay, I thought it was my computer acting up.

Thank you for fixing the problem

Posted on Tue Nov 01 21:03:33 PDT 2011

Lagoona
3646 posts
10 of Diamonds
Thank you GH for fixing the problem, I thought it was just me....

WOW the Forum is open again....

Posted on Tue Nov 01 22:48:00 PDT 2011

ydoihavetoagain
962 posts
8 of Hearts
I had no clue it was down,but I did find it odd no new post were on the support forum

Posted on Wed Nov 02 10:05:22 PDT 2011

K114
45 posts
4 of Hearts
I'm glad it's fixed, but I'm disappointed that the tech support chat line was unaware there was a problem during our chat this weekend. In trying to "fix" my computer, they wiped out all my customized browser settings and caused me to have to go in and redo everything. It's a pain to lose all your saved cookies and have to log-in everywhere again.

Posted on Wed Nov 02 15:51:48 PDT 2011

Hi K114,

Thank you for your feedback. I've requested the chat transcript in order to learn more about the troubleshooting steps that were taken.

We will contact you via email within the next 24 hours to follow up.

Best regards,

Bill

Posted on Wed Nov 02 16:12:07 PDT 2011

Janie42
172 posts
6 of Diamonds
I'm glad forums are fixed--being unable to post was a bit depressing.

Display of my badges still does not function. Moreover, I cannot view (or use if I wanted to) the Redeem section because the 2nd line of the gifts on display has the icons positioned over top of the redeem buttons for the first line of gifts/rewards.

I use up-to-date Firefox, & as this browser is not anything strange it would be nice for a fix to occur.

[Win7U, 64-bit, i-7 920, nvidia BFG 280GTX gpu, support SA/drivers up-to-date AFAIK]

(Aw--I want to see my earned badges!)

Posted on Fri Nov 04 03:45:39 PDT 2011

Hi Janie42,

I appreciate your comments - thank you.

Will you please email me a screen shot of the issue you're experiencing with the "Redeem" section? I would like to review that screen display with our Technical Team. Please send it to ForumAdmins@gamehouse.com.

Best wishes for a great weekend ahead,

Bill

Posted on Fri Nov 04 13:02:18 PDT 2011