You might want to try the forums for this game as GameHouse has set them up, there may be an answer to your question. As for these forums, they are just off topic chit chat in general and not really geared towards game play help.
When you type in Forgotten Password you will get a clue, which states a sequence of monitor numbers. You have to find the code and also more pages for the journal of her sister. There is also a puzzle by the monitor near the teddy bear and that has also something to do with the access code = the sequence of the monitor #.
4 of Hearts
Posted on Wed Oct 19 13:03:24 PDT 2011