skipbo castaway caper

GameHouse Forums > Support

My game loads, but then when it comes to the main blue screen it stops loading and won't go any farther...I tried reloading the game and it does the same thing....I love this game and want to continue to play please help.

Posted on Sun Jan 03 20:13:54 PST 2010

I have the same issue. I downloaded it today as the free game of the day, but I can't get past the main blue title screen. Anybody have any suggestions?

Posted on Mon Jan 04 08:45:59 PST 2010

I also d/lded this game but when I hit 'Start free trial', was told You do not have fun pass privileges at this time. What's up with that? I logged in so what's the problem?
Edited to add:
I think I figured it out. I don't have a fun pass membership, I have game pass. Is that what it is?

Posted on Mon Jan 04 09:07:00 PST 2010

http://www.gamehouse.com/forums/support-forum/Skipbo-Castaway-Caper-id2816

I am posting this link for the details of my problem. Still waiting on either one of these posts to get answered. Bump.

[MODERATOR'S NOTE:]
I have edited the URL listed above to correct the ID number of the post (it was missing a digit) to allow others to follow the link if they choose to do so.

Posted on Mon Jan 04 13:53:22 PST 2010

And just a gentle reminder that the Rules for Using the GameHouse forums include:

8. Making short posts for the sole purpose of moving your thread up the Forums ("bumping") or adding to your post count is not allowed.

A number of GameHouse staff do scan the forums and we try to offer assistance as time permits. But not every forum topic will be replied to by a GameHouse staff member, and GameHouse Customer Support does not regularly read or respond to posts in these forums, which are designed to allow members to help each other with issues they have experienced and resolved.

GameHouse Customer Support can be contacted by calling toll-free from the U.S. on 1-866-831-5895 or by sending an email to support@gamehouse.com.

Based upon the number of comments in the two threads about Skip-Bo Castaway Caper, we will research the situation and I will keep you all posted here as I learn more. I can tell you that this game is not supported by Windows 2000; it is compatible with Windows XP and Windows Vista. I don't know if anyone posting here is running Windows 2000 but it's worth mentioning.

Thank you for your patience and for playing at GameHouse!

Cheers,
Bill

Posted on Mon Jan 04 14:28:44 PST 2010

oops, guilty as charged. *slinking back to the rules post*

Thanks

Posted on Mon Jan 04 14:33:17 PST 2010

I am having the same problem.

Posted on Mon Jan 04 16:10:23 PST 2010

I downloaded the game as the free game of the day and it worked fine at first but now it will not load past the first ad that runs. What happened?

Posted on Tue Jan 05 19:39:20 PST 2010

Hi everyone,

I appreciate your comments about Skip-Bo Castaway Caper.

Our development team reviewed your comments and performed a number of tests, which seemed to validate that the issues were exclusive to the free "game of the day" version; however, we're doing more testing for conclusive results and I'll report those findings once I have them.

Thank you all for your patience and for playing at GameHouse!

Bill

Posted on Wed Jan 06 12:12:49 PST 2010

I actually purchased this game while still just Real Arcade -had the same issue that it would never completely load, so i've never gotten to play the game and i very much want to. I have always run on only Windows Xp. No one has ever answered or fixed this problem for me either. I even called and spoke to someone; had me redownload and everything. Said they would get back to me. Still waiting--- months.... Please can someone fix the problem or tell me what to do so I can play my purchase? thanks kindly; expecting professionalism and expedience, especially since the merge.

Posted on Wed Jan 13 06:39:54 PST 2010

I actually purchased this game. I have the same issue that it would never completely load, so I have never been able to play the game and I very much want to. I have always run on only Windows Xp.

Posted on Fri Jan 15 06:52:36 PST 2010

tigerami3278 wrote: My game loads, but then when it comes to the main blue screen it stops loading and won't go any farther...I tried reloading the game and it does the same thing....I love this game and want to continue to play please help.

Posted on Fri Jan 22 09:32:32 PST 2010

Just wondering if any progress has been made with with the additional testing to determine the cause of the problem and its resolution. I very much enjoy gamehouse.com for the free games each day. However, this is not the first time that this particular issue has come up. I look forward to your prompt response/resolution.

Warm Regards,

Posted on Sun Jan 24 15:19:52 PST 2010

I'm having the same problem with Skip-Bo as other users. I also have the free download version. It starts to load, but stops doing so as soon as the first ad comes on. The music plays, but the game never advances beyond the opening blue screen. Is there a fix for this yet? Is it possible to re-download the free games? I'd appreciate some help with this, as it's one of my favorite games. Thanks.

Posted on Fri Mar 05 18:07:40 PST 2010

i got this game when it was free for the day 2 monts ago. I get to the first add and the add goies away but the game wont go past that blue screen. When is it going to be fixed or when can you say how to fix it

Posted on Mon Aug 09 15:47:24 PDT 2010

I'm having the same problem

Posted on Wed Aug 11 10:00:01 PDT 2010

I have Skip-Bo as well and have the same problem...after the ad runs sometimes the game won't load any farther....I close the game (quit) and then reopen it...most of the time it will load after the second time of doing this. My problem with the game is that it won't load the adventure part...When I first got the game it worked fine now nothing in adventure...can anyone fix this??? I even uninstalled and reinstalled the game but still have the same problems

Posted on Wed Aug 11 11:35:00 PDT 2010

Hi yramnofear,

Thanks for posting your concern. We are sorry for the trouble you are facing. Its mandatory that one should not uninstall the Today's Free game because its not possible to get back the full version of the game once you have removed it.

Regards,
Jason

Posted on Thu Aug 12 21:22:05 PDT 2010

you should be able to go to my account and click redownload so you can redownload the free game of the day just like you can when you buy a game. What happens if something happens to your computer you wont be able to get it back it sucks.

Posted on Fri Aug 13 16:51:59 PDT 2010

Hi All,

Thanks for posting your concern.

We're really sorry for any trouble. One thing I need to clarify here is, if you have purchased any game from GameHouse then you can navigate to 'My Account' page and re-download it. You can find Today's Free Game on the top left of the GameHouse page, from there you can download it. And as the name suggests Today's Free Game will be available for that particular day, and make sure that you don't uninstall it.

To know more about the Free Games at GameHouse please follow the link given below:
http://www.gamehouse.com/free-games


Happy gaming at GameHouse!

Best Regards,
Arvin

Posted on Sat Aug 14 18:49:52 PDT 2010

Are you even trying to fix skipbo its been a year and still doesnt work. I am not buying games or downloading games from gamhouse until my skipbo works. when you figure out what is wronng and how to fix it please post it here

Posted on Sun Aug 29 05:04:50 PDT 2010

Hello Edyswife,

Thank you for posting at GameHouse. I understand that you're having issues with the game "Skip-bo Castway Caper".

Reviewing the Game Forum of this game and looking on to our daily reports we see that there is no known issues with this game if purchased. So I was wondering if there could be some technical reason at your end which is not known to us.


To understand the issue better , I suggest you to send an email to help@gamehouse.com with the following details:

1. Briefly explain the issue you are experiencing in playing the game.
2. Email address associated with your GameHouse account.
2. Name of the firewall and/or security software used (Norton, McAfee etc.).
3. Direct X Information. (To find out the DirectX details copy and paste the following link in the address bar in your web browser, http://www.gamehouse.com/forums/support-forum/DirectX-Diagnostic-Tool---Helpful-When-Contacting-Support-id1693 )


Best regards,
Jason

Posted on Mon Aug 30 15:12:05 PDT 2010