eden's quest not saving progress

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i see several people have had this problem but i have yet to see any solution. i've reloaded the thing but it has done it to me again. any update on updates? it's a cool game but really...i can't keep replaying the same thing over and over...it's like the movie groundhog day...

Posted on Wed Mar 17 16:18:53 PDT 2010

We appreciate your comments and we have forwarded these reports to our Technical team for review and research. We'll post more information as it becomes available.

Meanwhile thanks for letting us know that you have enjoyed playing Eden's Quest - The Hunt for Akua.

But most of all thanks for your patience and for playing at GameHouse!

Bill

Posted on Wed Mar 17 18:04:38 PDT 2010

wbeal wrote: We appreciate your comments and we have forwarded these reports to our Technical team for review and research. We'll post more information as it becomes available.

Meanwhile thanks for letting us know that you have enjoyed playing Eden's Quest - The Hunt for Akua.

But most of all thanks for your patience and for playing at GameHouse!

Bill

Hi Bill, do you know how long it will be before we have "more information"? I've been waiting a couple of days now for information regarding the glitch in the Eden's Quest game of not being able to get past the mill. If you see my post below, someone else is having the same problem I am having and several people seem to be having the same problem binxx is having. Updates would be great!

Posted on Wed Mar 17 18:57:28 PDT 2010

binxx wrote: i see several people have had this problem but i have yet to see any solution. i've reloaded the thing but it has done it to me again. any update on updates? it's a cool game but really...i can't keep replaying the same thing over and over...it's like the movie groundhog day...

I'm having problems saving progress as well. I have reached chapter 5 but I can't play the game all the way through because I am a student and just don't have time to sit and play that long. Please let me know if you have found a solution.
thank you
MzStiX

Posted on Thu Mar 18 07:14:32 PDT 2010

binxx wrote: i see several people have had this problem but i have yet to see any solution. i've reloaded the thing but it has done it to me again. any update on updates? it's a cool game but really...i can't keep replaying the same thing over and over...it's like the movie groundhog day...

Love this game but like many others not being able to save the game is frustrating, please send an update ASAP...

Posted on Thu Mar 18 20:45:36 PDT 2010

Hi everyone,

I'll try to get you an update for you today on the progress toward resolving this issue. I may not have new information until early next week but know that research into the problem is ongoing. We want to resolve this as quickly as possible because we know how well the game has been received - it is a lot of fun and quite challenging. I'll admit to being hooked myself.

We really appreciate your being patient. Thank you.

Best wishes,

Bill

Posted on Fri Mar 19 09:23:23 PDT 2010

i've found a solution. i downloaded the same game from big fish and played it to completion, saving it multiple times without a hitch....

Posted on Sat Mar 20 17:11:20 PDT 2010

wbeal wrote: Hi everyone,

I'll try to get you an update for you today on the progress toward resolving this issue. I may not have new information until early next week but know that research into the problem is ongoing. We want to resolve this as quickly as possible because we know how well the game has been received - it is a lot of fun and quite challenging. I'll admit to being hooked myself.

We really appreciate your being patient. Thank you.

Best wishes,

Bill

Well it is now the 24th I am having the same problem and still no answers. Real nice......

Posted on Wed Mar 24 05:42:36 PDT 2010

Hello again...

I just received word from our QA team that testing continues to isolate the set of conditions under which game play progress would not be saved (a scenario that we have not yet seen in our tests). Our technical team is working diligently to determine why the game's progress is saved for most of our customers but not for those who have reported the issue. They are testing numerous scenarios involving different computing environments (configurations of processors, operating systems, user settings, etc.). I will continue to post updates as they become available.

Thank you for your continued patience, everyone.

Bill

Posted on Wed Mar 24 10:28:28 PDT 2010

Still waiting, I did the C++ download, removed game and reinstalled. Everything that has been discussed. I have a new computer w/Windows 7 (64bit) and have had no problems with any other games. Please either fix or refund.

wbeal wrote: Hello again...

I just received word from our QA team that testing continues to isolate the set of conditions under which game play progress would not be saved (a scenario that we have not yet seen in our tests). Our technical team is working diligently to determine why the game's progress is saved for most of our customers but not for those who have reported the issue. They are testing numerous scenarios involving different computing environments (configurations of processors, operating systems, user settings, etc.). I will continue to post updates as they become available.

Thank you for your continued patience, everyone.

Bill

Posted on Wed Mar 24 14:37:10 PDT 2010

Eden Quest is not saving for me either. I love the groundhog day comparison
I hope GH comes up with a fix soon.

Posted on Thu Apr 01 15:03:03 PDT 2010

Try running it as administrator. I had the same problem with Jigsaw World. GH makes it very easy to do this. Right click on the DT icon and select "run as administrator". The only thing is when you click on the icon to play it you have to give it permission to launch. I hope this works for everyone.

Posted on Sun Apr 04 07:46:38 PDT 2010

cherry rose, thanks for your suggestion - seems to have worked . the whole experience was doing my head in. now i have to go back and do all those puzzles yet again. fingers crossed it's the last time........

Posted on Tue Apr 06 04:13:50 PDT 2010

having the same problem with the game mysterious worlds the secret of oak island

Posted on Wed Apr 14 10:27:08 PDT 2010

Hi everyone,

We have received an update to Eden's Quest - The Hunt for Akua that fixes the problem that prevented your game play from being saved.

You will need to re-download and install the updated version of this game (the updated version is the only one available now on GameHouse.com).

We're sorry for the trouble and the inconvenience to you, and we appreciate your patience in awaiting this fix.

Thank you for playing at GameHouse.

Bill

Posted on Thu Apr 15 17:53:19 PDT 2010

Hey Bill...

my problem is that I got the game when it was offered as "Today's Free Game". Downloading it again, albeit updated, will screw up the FREE GAME part, RIGHT????

wbeal wrote: Hi everyone,

We have received an update to Eden's Quest - The Hunt for Akua that fixes the problem that prevented your game play from being saved.

You will need to re-download and install the updated version of this game (the updated version is the only one available now on GameHouse.com).

We're sorry for the trouble and the inconvenience to you, and we appreciate your patience in awaiting this fix.

Thank you for playing at GameHouse.

Bill

Posted on Tue Sep 14 11:18:57 PDT 2010

Hi professr,
Sorry to say this…..You can install the today’s free game ‘n’ number of times for that particular day alone. If you reinstall it then you will not be able to get the free version again.
-Neil

Posted on Wed Sep 15 13:29:05 PDT 2010

did you figure out the code for the seashell guy no number highter than 4 ,4 appears once and 1 and 3 appear twice iam having trouble with this if you can help me i will help you .

Posted on Fri Oct 29 20:46:10 PDT 2010