can't redownload any games I have purchased or download any new games

 
geojans
0 posts
GameHouse Evangelist
I am still paying $5.99 a month but am not able to download any games. Can anyone tell me why not? Please send me an email with instructions on what to do to correct this problem is I have some setting in my computer wrong.
geojans@hotmail.com

Posted on Wed Sep 09 16:19:19 PDT 2009

cloud9
47 posts
4 of Hearts
Can you be more specific about the problem when trying to download games?

Are you logged in?
Do you press the Download button and nothing happens?
Do you get an error message?
Which browser are you using?
Were you able to download games before? If so, did you upgrade your computer or browser before the downloads stopped working?

(Sorry can't email you -- can never be sure if it's a trick to spam my email... )

Posted on Thu Sep 10 14:58:40 PDT 2009

kittykim36
1 posts
GameHouse Evangelist
I am having this problem, too. at the install phase i get an error message. a COM error of some kind. I recently upgraded to IE7. I have downloaded and reloaded many times before. COM exception error.

Posted on Sun Sep 13 12:08:48 PDT 2009

loriat229
2 posts
GameHouse Evangelist
kittykim36 wrote: I am having this problem, too. at the install phase i get an error message. a COM error of some kind. I recently upgraded to IE7. I have downloaded and reloaded many times before. COM exception error.

Posted on Mon Sep 14 11:47:19 PDT 2009

loriat229
2 posts
GameHouse Evangelist
I have reloaded several times using your reload from history screen. The error message is"error detected in quit". the error occurs when downloading from you website to my computer. Some times I can load and other times not. I was able to load mah jong without an error. However bookworm will not load. When was able to load, the next time i attempted to use it would error with the same as before.

Posted on Mon Sep 14 11:59:18 PDT 2009

greg2222
1 posts
GameHouse Evangelist
i downloaded textwist2
and for some reason was charged 2 times and recieved 2 downloads and neither one operates,how do i rfund my purchase

Posted on Mon Sep 21 01:18:55 PDT 2009