buying fun pass

 
xb4byx
10 posts
3 of Clubs
hi i need some help tried emailing support but got no joy..i want to know why we are no longer able to purchase via paypal i have previously brought games this way and now want to buy a funpass. i live in uk and i dont have any of the credit card options listed i have a maestro card..there are other games sites which im a member of which are usa based and they have the option to pay via paypal or have other uk credit/debit cards listed.. so please please can sumone help me
thanks

Posted on Mon Nov 02 02:10:55 PST 2009

uwjohnny5
31 posts
4 of Hearts
Right now I think GameHouse is only allowing PayPal for single game purchases at the full price not for FunPass.

Hope this helps!

Posted on Tue Nov 03 10:28:53 PST 2009

x2wolverine
533 posts
8 of Hearts
xb4byx wrote: hi i need some help tried emailing support but got no joy..i want to know why we are no longer able to purchase via paypal i have previously brought games this way and now want to buy a funpass. i live in uk and i dont have any of the credit card options listed i have a maestro card..there are other games sites which im a member of which are usa based and they have the option to pay via paypal or have other uk credit/debit cards listed.. so please please can sumone help me
thanks


Are you actually a Funpass Member now? Because the Paypal options are not displayed if you are already a member of Funpass according to Gamehouse's tech support notes.

Posted on Wed Nov 04 19:43:45 PST 2009

xb4byx
10 posts
3 of Clubs
hi guys thanx for the replys and the answer is no to both cant purchase a game via paypal and i cant join cos it wont take my debit card or paypal lol

Posted on Fri Nov 06 08:34:31 PST 2009

x2wolverine
533 posts
8 of Hearts
Hey all, Ive found the reason for the Maestro problem. You can read about it more here:

http://real.custhelp.com/app/answers/detail/a_id/7332

Posted on Fri Nov 06 21:56:59 PST 2009

xb4byx
10 posts
3 of Clubs
thanks wolverine for the link ...now need sumone from support to address the paypal issue cos otherwise cant buy my games i want here

Posted on Sat Nov 07 05:05:37 PST 2009

x2wolverine
533 posts
8 of Hearts
xb4byx wrote: thanks wolverine for the link ...now need sumone from support to address the paypal issue cos otherwise cant buy my games i want here


Do you have a checking account linked to your paypal? I dont see what the trouble is.

Posted on Sat Nov 07 17:42:20 PST 2009

xb4byx
10 posts
3 of Clubs
yes i do but theres no option to select paypal anymore

Posted on Mon Nov 09 01:43:20 PST 2009

amisoo
3 posts
GameHouse Evangelist
x2wolverine, are you a customer service rep or not? I see that you have answered quite a few customer service related issues but rarely understand what the actual issue is, often jump ahead of yourself with an answer that is irrelevant, and are frequently insulting. Why is it that you don't have a GameHouse icon like the other reps and if you are not a rep, why are you continually jumping into these issues when you are actually not qualified? I have yet to see a simple, kind, and helpful one-time reply from you to anyone who is having difficulties.

Posted on Tue Nov 10 19:42:46 PST 2009

x2wolverine
533 posts
8 of Hearts
amisoo wrote: x2wolverine, are you a customer service rep or not? I see that you have answered quite a few customer service related issues but rarely understand what the actual issue is, often jump ahead of yourself with an answer that is irrelevant, and are frequently insulting. Why is it that you don't have a GameHouse icon like the other reps and if you are not a rep, why are you continually jumping into these issues when you are actually not qualified? I have yet to see a simple, kind, and helpful one-time reply from you to anyone who is having difficulties.


Please do not be rude towards me, I come from RealArcade , and have over 10 years experience dealing with these issues

Posted on Tue Nov 10 20:49:13 PST 2009

xb4byx
10 posts
3 of Clubs
so far wolverine is the only person to offer any kind of help ive emailed support got no joy and still had no help from them on here so please if u want to slate wolverine for trying to help me please do it elsewhere not on my posting not once has he said anything unkind towards me

Posted on Wed Nov 11 08:16:41 PST 2009

uwjohnny5
31 posts
4 of Hearts
xb4byx - I've also just encountered the PayPal issue you describe after I signed up for a subscription and cancelled then the PayPal option has completely gone away. I think this is just a simple bug in the GameHouse site. Hopefully a GameHouse rep. can jump in and let us know that they will look into this.

Posted on Wed Nov 11 16:57:00 PST 2009

xb4byx
10 posts
3 of Clubs
lets hope it is just a bug that needs sorting otherwise it looks like ill have to take my money elsewhere

Posted on Mon Nov 16 01:16:02 PST 2009

xb4byx wrote: hi i need some help tried emailing support but got no joy..i want to know why we are no longer able to purchase via paypal i have previously brought games this way and now want to buy a funpass. i live in uk and i dont have any of the credit card options listed i have a maestro card..there are other games sites which im a member of which are usa based and they have the option to pay via paypal or have other uk credit/debit cards listed.. so please please can sumone help me
thanks


This is in fact a new bug and we are aware of it now. Thank you for bringing it to our attention and we hope to have it resolved as quickly as possible! Thanks for your patience!

Posted on Mon Nov 16 11:51:48 PST 2009

juicejyc
1 posts
GameHouse Evangelist
until the bug is fixed paypal does have a plug in that will generate a temporary credit card number to use on sites that dont take paypal

Posted on Tue Jan 19 08:39:53 PST 2010

xb4byx
10 posts
3 of Clubs
its been a while since i got a reponse from any gamehouse staff member and still the bug hasnt been fixed there are new games coming out that im having to buy elsewhere at a much higher price please can u sort this bug out soon im running out of money lmao

Posted on Wed Feb 03 13:56:42 PST 2010