Shutter Island game will not work

2 posts
GameHouse Evangelist

I downloaded Shutter Island with no problems, but when I started the game I get the first screen with a picture of Shutter Island and LOADING across the top of the screen. But nothing happens and my computer is locked up. Is there a problem with this game? I did delete it from my computer and redownloaded but I had the same results. If this can not be fixed I do not want this game. Thank you.

Posted on Wed Feb 24 18:13:10 PST 2010

Poppa

1162 posts
9 of Spades

you are not alone with Shutter Island download problems. I have tried to do so 3 times and haven't even gotten as far as you did. The movie is getting lousy reviews so I guess the game is following suit

Posted on Sat Feb 27 11:14:11 PST 2010

wistas

1 posts
GameHouse Evangelist

I have the same problem with trying out the free trial of Shutter Island. I have just downloaded it for the third time with the same result: game and computer lock up at the game's "Loading" screen. Strangely, it seems to be counting the failed sessions as game trial time, as the clock today indicated that I have 46 minutes left.

Posted on Sat Feb 27 12:53:59 PST 2010

wbeal

If you have not already done so, please contact GameHouse Customer Support for assistance and for tracking/reporting of your concerns in collaboration with our Development and QA teams.

You can send an email to support@gamehouse.com and you will receive a reply within 24 hours.

For a faster response you can call us at 1-866-831-5895. Hours of operation for our phone line are:

6am -6pm Pacific Monday through Friday
7:30am - 5PM Pacific on Saturday and Sunday

Thank you,
Bill

Posted on Mon Mar 01 11:15:47 PST 2010

SHACK1326

4 posts
GameHouse Evangelist

vze39gkf wrote: I downloaded Shutter Island with no problems, but when I started the game I get the first screen with a picture of Shutter Island and LOADING across the top of the screen. But nothing happens and my computer is locked up. Is there a problem with this game? I did delete it from my computer and redownloaded but I had the same results. If this can not be fixed I do not want this game. Thank you.

Posted on Sat Jul 03 14:48:33 PDT 2010

SHACK1326

4 posts
GameHouse Evangelist

I downloaded Shutter Island 4 different tines and it will only let me go to Mr Cawleys office but it wont let me goi any further than getting him his pain pills, I get the pills but it wont let me get the glass off the bookcase so J have to quit Im sorry I even bought the game its a good game but it wont let you play it

Posted on Sat Jul 03 14:57:20 PDT 2010

Shutter Island game will not work. GameHouse Forums > Support

Shutter Island game will not work.

GameHouse Forums > Support