Real Arcade account won't transfer and support ticket ignored!

GameHouse Forums > Support

Hello,

I am becoming really annoyed by how this crossover has been handled, I have an account with Real Arcade and one with GameHouse, both with differen't email addresses.

When I tried to transfer my Real Arcade account over here it created another account and didn't transfer any games into it, all I get is an interrupted error.

So now I have 2 GameHouse accounts and none of them contain my Real Arcade game.

I sent a support ticket a couple of days ago to ask if my Real Arcade games could be transferred here and all my accounts merged but so far have been completely ignored.

So here I am to see if I can get assistance here on my issues.

Thanks.

GrumpyPup

Posted on Wed Nov 18 06:19:19 PST 2009

hi,

I have a real arcade account and seeminly a gamehouse one which i didn't know, It won't let me merge and keeps saying 'error', I'm confused by the whole thing and need help!!!!

Posted on Wed Nov 18 06:51:08 PST 2009

Okay I got a reply from Gamehouse saying that they are aware of the issue and the tech support team is working on it, i'm sorry this really isn't good enough, didn't you guys test any of this..

Posted on Wed Nov 18 11:04:03 PST 2009