Unable to purchase FunTicket

GameHouse Forums > Support

I was previously subscribed to the FunTicket membership and I now want to purchase more tickets, but I'm not able to.

I've tried everything (putting the game in my cart first, going through the "membership" link under the My Gamehouse tab) but there is no option for me to purchase another ticket.

I'm a Mac user and so I can't be a member of FunPass.

Can you help me?

Posted on Fri Oct 16 10:37:48 PDT 2009

FunTickets can no longer be purchased individually.

Instead you can purchase games for $6.99 (or $5.99 if you were a Funticket 12 subscriber). When you add games to your cart what price do they show?

Posted on Fri Oct 16 10:52:54 PDT 2009

The games show up at full price.

So it seems as if I can't purchase a FunTicket subscription (no option appears in the shopping cart or on the membership page). When I click on the "Go Play" link on Funticket page it says that I already have a subscription and that I need to purchase more tickets. If I then click on the link, it takes me to the cart but there are no further options.

Posted on Fri Oct 16 11:25:33 PDT 2009

I'm having the same problem. So please tell me how to reactivate my membership or set up a new one.

Posted on Fri Oct 16 12:15:40 PDT 2009

Ditto for me. I too am stuck in the loop and am not able to reactivate my membership. Looking forward to a fix.

Posted on Sat Oct 17 01:14:30 PDT 2009

In a way, I'm glad it's not just me! I too, hope there's a fix soon.

Posted on Sat Oct 17 08:08:50 PDT 2009

sherkoda wrote: I'm having the same problem. So please tell me how to reactivate my membership or set up a new one.

The same thing is happening to me

Posted on Sat Oct 17 11:27:24 PDT 2009

My brother's having the same problem. He used to be a Funpass member, but not anymore. Now he wants to re-activate it, but when he clicks on "Profile", there's no link to re-activate. There used to be a link before, but after the site upgrade, the link is gone. When he clicks on "Memberships" all he sees are the new banners. So he clicks "Join Now" and then gets this error message:
You already have a GameHouse Club FunPass subscription. Add games to the cart to get your discount. Please click here to return to the homepage.
But he doesn't have a FunPass subscription, because when he tried to play a game with FunPass, he's told "You do not have privileges to use FunPass at this time". So what gives? He's stuck. He doesn't have FunPass, can't join FunPass, and apparently can't sign up for the FunTicket service either. When clicking on the FunTickets membership "Join Now" button, he just gets the same error message as quoted above.

Posted on Sat Oct 17 16:59:12 PDT 2009

I have this problem too. I get the exact same messages as Pistachio. When I attempt to add games to my cart, they show up at $19.99 because I don't have a membership. I was trying to buy a membership, but it's just way too hard to pay you guys.

Posted on Sat Oct 17 17:40:03 PDT 2009

Sounds like quite a few of you are having a similar problem. At this moment I am not exactly sure what the reason is, but if you continue to see problems please feel free to email me at kbolsinger@real.com and I will forward your problems to the people that can help!
Sorry you all are having troubles but thank you so much for stopping by and giving us the chance to help!

Posted on Sat Oct 17 20:59:48 PDT 2009

It's a simple problem: The "Re-activate" button is missing from the Profile page, since the upgrade a few days ago.

You have many customers who want to reactivate their memberships but can't, so you're missing out on potential income.

Posted on Sun Oct 18 00:32:13 PDT 2009

pistachio wrote: It's a simple problem: The "Re-activate" button is missing from the Profile page, since the upgrade a few days ago.

You have many customers who want to reactivate their memberships but can't, so you're missing out on potential income.

Exactly right. I went to another game site and spent my money.

Posted on Sun Oct 18 02:56:17 PDT 2009

nhernandez wrote: FunTickets can no longer be purchased individually.

Instead you can purchase games for $6.99 (or $5.99 if you were a Funticket 12 subscriber). When you add games to your cart what price do they show?

There is no way to even do that...as your funpass membership doesn't seem to matter, as you are given a message you don't have access...frustrating...they've goofed up in a major way.

Posted on Sun Oct 18 11:19:23 PDT 2009

nhernandez wrote: FunTickets can no longer be purchased individually.

Instead you can purchase games for $6.99 (or $5.99 if you were a Funticket 12 subscriber). When you add games to your cart what price do they show?

They show up at 19.99

Posted on Sun Oct 18 13:42:23 PDT 2009

Your member web page is REALLY screwed up.

Posted on Mon Oct 19 06:48:02 PDT 2009

Hi all! Just dropping by with an update. So to clarify, the ability to buy individual Fun Tickets has been removed, but you should be able to buy individual games at the discounted price as a subscriber. The other issues are currently being looked into and we will update just as soon as a resolution has been found. Sorry for the inconvenience all!!!!

Posted on Mon Oct 19 11:15:56 PDT 2009

I am a mac user too and I cannot purchase ANY game or sign up for a fun ticket membership. If I click continue on the shopping cart is just says we're sorry we cannot locate the game you're looking for.

This page does not work either, I click on the Join button and it says it cannot find the game I am looking for. http://www.gamehouse.com/memberships/funticket#

I used to have an account with my PC years ago, and now I have a Mac and can't do anything on this site except play the trial downloads. Do you guys not want to make money? We're all trying to pay and it looks like no ones fixed this in weeks.

Posted on Tue Nov 10 09:37:30 PST 2009