Jewel Quest Heritage closes after 10 mins

GameHouse Forums > Support

Help! I have Gamepass and downloaded Jewel Quest Heritage. It worked fine, but then I-Tunes made me update my player and now the game closes suddenly after 5-10 minutes of play. I tried rebooting, same result... any ideas?

Posted on Wed Feb 17 22:01:45 PST 2010

Kitkatdq wrote: Help! I have Gamepass and downloaded Jewel Quest Heritage. It worked fine, but then I-Tunes made me update my player and now the game closes suddenly after 5-10 minutes of play. I tried rebooting, same result... any ideas?

Posted on Thu Feb 18 13:13:23 PST 2010

Same problem here, I'm running Windows 7 64-bit. Everything is fine for awhile, then it just closes out of the game - no error message or anything.

Posted on Thu Feb 18 18:13:09 PST 2010

I am having same problem. Also with Big City Vancouver and shutter island. I have rebooted, ran virus scan, contacted tech support, nothing helps.

Posted on Fri Feb 19 10:12:06 PST 2010

Have just downloade Shutter Island, I play for about 5 minutes and it shuts down without warning, I'm running Windows XP 64x2. Everything is fine for awhile, then it just closes out of the game - no error message or anything

Posted on Fri Feb 19 16:34:21 PST 2010

Me too! It happens to Jewel Quest Heritage and Big City Adventure Vancouver. I've run both Trend Security Pro AND Malwarebytes and nothing. I'm lucky if I can play for five minutes. The odd thing is that this just started happening the last couple of days. I'm running Windows 7 32-bit.

Posted on Tue Feb 23 17:22:21 PST 2010

Hi there...

GameHouse continues research on this issue to identify its cause and develop a fix for it.

I have posted a new topic, which is a "sticky" (it will remain visible at the top of the Support Forums), to track this issue and provide progress reports.

Please follow this URL to the new topic:

http://www.gamehouse.com/forums/support-forum/UPDATE---Certain-Games-Closing-Unexpectedly-After-Brief-Play---PLEASE-READ-id4024

In the interest of centralizing new customer comments and GameHouse updates on this issue I am locking some of these older threads and referring everyone to my new "sticky" topic.

Thank you,
Bill

Posted on Tue Feb 23 17:34:47 PST 2010