A fresh new GameHouse.com

 
Hi everyone,

It’s a big day here at GameHouse: We’ve launched our new logo and site design! It has the same great games and service you love with a fresh new look.

I’m pleased to say that the updated GameHouse.com is just what you’ve been telling us you want when it’s your time to get away and play. Now it’s faster and easier than ever to find and play the quality games you love.

Here’s a quick look at what’s new:

New logo & site design
When it’s your time to unwind, you want to find a great game and start playing right away. Our new navigation tabs and uncluttered homepage design make it easy to do just that.

Something fun for everyone
With over 1,300 exciting games, GameHouse offers fun and rewarding experiences for everyone. Our new homepage gives you a taste of everything we offer, from new releases and daily free games, to Super Savers, online games, and more.

Tell us what you think
You told us what you wanted in the new site, and we listened. And we’ll continue to update and improve the site, based on suggestions from players like you. Look for future site enhancements to include improvements to our Ratings and Reviews program and the GameHouse Community Forums. In the mean time we want to hear what you think of the results so far. Take a look around the new site, then share your feedback with us by posting in this forum below.

It’s good to game at GameHouse.

Bill

Posted on Wed May 11 15:22:54 PDT 2011

SilverSuki
433 posts
7 of Clubs
Ooh I like this new look! Looks smarter and more up-to-date. I love the tabs (much easier), and the little links dotted around the place, like 'Explore our Top 100 games' and so on, very handy, pulls me in to a bit of game-browsing, which is always fun! ;o) I'm already familiar with the new design home-page as I've had it for a while, so I know I like it already!

Only one criticism so far - the new fonts are TEENY TINY, a bit too small to be comfortable even for me, and my eye-sight is just fine!

Still checking out most of the new site so I'm sure there are more surprises waiting...very excited to have it finally though after all this anticipation! Well done to everyone at GH and thanks for the time and effort you've put into it!

Suki

Posted on Wed May 11 16:28:35 PDT 2011

crux101
2 posts
GameHouse Evangelist
Fresh look, always welcome!! But I cannot get the REVIEWS to work. I like to see what others have to say and all I can pull up is the 'Write a Review' button. I am on a Mac OX 10.6.

Posted on Wed May 11 19:40:34 PDT 2011

yusef
1483 posts
9 of Spades
I like the nice big pictures of the games on the front page. I don't like that a big box comes up when my mouse is hovering over that area. It covers up the other games. I think the bubble should be limited to maybe just the bottom part on the game picture. Still easy to get to the bubble but not as likely to have the bubbles popping up just because the mouse happens to be on the screen.

I don't like the new logo. The H reminds me of a cross which reminds of religion which I object to. And even if it weren't for that, I think it's kind of ugly, all blocky, but I'll get used to it I'm sure.

Well, I'll have fun surfing around finding things I probably missed before because these old eyes just aren't what they used to be.

Congratulations for getting the new look going. I know it's been a long time in the making.

Posted on Wed May 11 21:02:30 PDT 2011

yusef
1483 posts
9 of Spades
I have figured out how to facebook. If you want people to Twitter you, you should have a place on this site to explain how to do that (and also facebook for the people who haven't signed up yet). I can't say I'm all too good at facebook yet, trying to figure out how to delete photos and stuff, but Twitter looks so confusing that I haven't tried it. Nor have I figured out what's the use of it. They're right up there at the top of the page, so it would be nice to have instructions. Thank you!

Posted on Wed May 11 21:11:35 PDT 2011

Hi everyone,

We're very glad to see discussion about our new site design and we're reviewing all of your feedback. Please keep it coming!

To 'crux101' -- The reviews should be visible (presuming that the games in question already have reviews posted) by simply clicking on the Reviews tab, which is the middle tab of three (Game Details, Reviews, Forums) on each game's product page. Knowing the type of computer you're using and the OS version helps us a lot and we'll try reproducing your experience on a Mac in the office tomorrow. Can you also tell us the titles of the games for which you were trying to read reviews? We'll be sure and follow up here and with you directly.

Thanks to Suki and to yusef for your comments, especially about the font size and about Facebook and Twitter, respectively.

Again...please continue to offer your feedback on the new site design. It means a lot to us and it helps us make GameHouse.com even better.

Best regards,
Bill

Posted on Wed May 11 21:15:40 PDT 2011

Shelbean
1 posts
GameHouse Evangelist
A BIG THUMBS UP!!!! Love it!!!!!

Posted on Wed May 11 21:50:51 PDT 2011

yusef
1483 posts
9 of Spades
SilverSuki wrote: . .

Only one criticism so far - the new fonts are TEENY TINY, a bit too small to be comfortable even for me, and my eye-sight is just fine!
. . .
Suki

Suki, you can adjust the size in your browser. I usually use Chrome, and it's a little wrench in the upper right hand corner. I just checked what it is in IE, and it's a little cog wheel type thing, also in the upper right. Just click there, and look for zoom. I have mine set at 144%.

Posted on Wed May 11 23:04:20 PDT 2011

thisissilly
1 posts
GameHouse Evangelist
It has a spiffier appearance!

Posted on Thu May 12 00:59:13 PDT 2011

Janengle
1 posts
GameHouse Evangelist
Love your upgrades--it's faster, cleaner, and just as much fun as ever. Thanks. Jan

Posted on Thu May 12 01:06:55 PDT 2011

jata621
7 posts
3 of Clubs
I Love new site, thought I was on wrong game site yesterday afternoon, because it so unique. iI enjoy having everyting right at hand. what would be nice is to have more video preview of games. Very nice and easy to navigate, thank you!

Posted on Thu May 12 03:05:22 PDT 2011

66mustangsally
15 posts
3 of Clubs
The new website is ok. Had some difficulty with the old one so hopefully this will be better. And, HOPEFULLY, I won't get any more viruses downloaded with the games. Didn't get a real reply from two emails to tech support. Pretty much dodge the question. So much for 100% virus free games.

Posted on Thu May 12 04:51:47 PDT 2011

mcatticus
1 posts
GameHouse Evangelist
the new look is terrible. the images are compressed. the writing is illegible.
used to like to wander through the site. now just want to download the daily game and get out.

Posted on Thu May 12 05:28:18 PDT 2011

justcntry77
11 posts
3 of Clubs
I really like the new site! i don't see any resemblance to a cross in your H. The only thing missing is today's game release and a game manager =D

Posted on Thu May 12 05:32:54 PDT 2011

lamakid
1 posts
GameHouse Evangelist
I like the new website, as i has been without word, very low money, mother pays my internet, i cant become a member of gamehouse.
But i like the website...

Posted on Thu May 12 05:53:19 PDT 2011

tuts39
3 posts
GameHouse Evangelist
love the new design. Before I would need to go to 'search' to find out what type of game it was.
Now I can view if it is puzzle, match 3, etc. without leaving the site.

Posted on Thu May 12 06:19:04 PDT 2011

ydoihavetoagain
962 posts
8 of Hearts
I think the new look is good. I have to thank yusef for the zoom suggestion.On mine you go to page on the top right of screen go to zoom and I set mine at 125.It was at 100.Really helped me to see the print much easier.And I have never gotten a virus warning with any download,but I have webroot and I turn gamer mode on. Good work GH

Posted on Thu May 12 06:56:00 PDT 2011

susieq123
1 posts
GameHouse Evangelist
SilverSuki wrote: Ooh I like this new look! Looks smarter and more up-to-date. I love the tabs (much easier), and the little links dotted around the place, like 'Explore our Top 100 games' and so on, very handy, pulls me in to a bit of game-browsing, which is always fun! ;o) I'm already familiar with the new design home-page as I've had it for a while, so I know I like it already!

Only one criticism so far - the new fonts are TEENY TINY, a bit too small to be comfortable even for me, and my eye-sight is just fine!

Still checking out most of the new site so I'm sure there are more surprises waiting...very excited to have it finally though after all this anticipation! Well done to everyone at GH and thanks for the time and effort you've put into it!

Suki

Posted on Thu May 12 07:53:38 PDT 2011

HeyYou46
1 posts
GameHouse Evangelist
Looks like you are doing a good job EXCEPT Could do with out the additional advertisements!

Posted on Thu May 12 10:28:35 PDT 2011

joma45
2 posts
GameHouse Evangelist
I like the new look but when I clicked on a game to view it I only got a blank screen. This happened three times so it wasn't something I did wrong.

Posted on Thu May 12 11:52:20 PDT 2011

joma45 wrote: I like the new look but when I clicked on a game to view it I only got a blank screen. This happened three times so it wasn't something I did wrong.


Thanks so much for alerting us to your experience. I saw this myself with some Mac games (are you by chance on a Mac?) and our Technical Team is on it!

I'll keep you all updated here as to progress.

Cheers!
Bill

Posted on Thu May 12 12:08:56 PDT 2011

Ratclif
5 posts
3 of Clubs
Where is the Free game of the Day? I like game house a lot better than bigfish. I actually migrated over to game house a few years ago.

ACTUALLY I JUST FOUND IT. IT IS NOW ON THE RIGHT HAND SIDE OF THE SCREEN. THANKS.

Posted on Thu May 12 12:32:07 PDT 2011

joma45
2 posts
GameHouse Evangelist


I like the new look but when I clicked on a game to view it I only got a blank screen. This happened three times so it wasn't something I did wrong.


Thanks so much for alerting us to your experience. I saw this myself with some Mac games (are you by chance on a Mac?) and our Technical Team is on it!

I'll keep you all updated here as to progress.

Cheers!
Bill[/quote


Yes I am on a Mac.

Posted on Thu May 12 12:36:25 PDT 2011

lady_snapesmom
1 posts
GameHouse Evangelist
i HATE the new format!... i have trouble finding anything anymore! also can there be some solitaire games like cruise solitaire , fairway solitaire put into the unlimited game rotation??????????? mostly i see hidden object (which i like) match three ( i like also) and time management (which i hate) theres a few others that pop up like adventured games ( but i dont like those either)... I know ALOT of people who would join if there were more tri-peak (non traditional solitaire) in the rotation of the un'limited games trial.. and they HAVE money to also buy games!... PLease consider this!!!!!!!!!!!!

aqs far as the new format... i guess i will just have to get used to it.... maybe i just dont like change... i dont kn ow... but i will say it looks cleaner. and i like the new logo...

Posted on Thu May 12 13:04:20 PDT 2011

phatkhat
11 posts
3 of Clubs
One word - bleah.

Posted on Thu May 12 14:47:50 PDT 2011

onjoue
1 posts
GameHouse Evangelist
Love your new logo, you're more in with all the nice colors and presentation. Congrats everybody for the nice work and thank you for letting me play my games, I really appreciate it.

Posted on Thu May 12 14:48:45 PDT 2011

FlutterbyBev
1 posts
GameHouse Evangelist
Love the new look. Still checking everything out, but first impressions are very positive.GameHouse has been a favorite for many years.

Posted on Thu May 12 14:54:35 PDT 2011

wbeal wrote:
joma45 wrote: I like the new look but when I clicked on a game to view it I only got a blank screen. This happened three times so it wasn't something I did wrong.


Thanks so much for alerting us to your experience. I saw this myself with some Mac games (are you by chance on a Mac?) and our Technical Team is on it!

I'll keep you all updated here as to progress.

Cheers!
Bill


UPDATE: Our Technical Team has advised that the Mac game pages have been restored. Blank pages are no longer being displayed for Mac game titles; the Mac games' product detail pages are up and running.

We still have an issue with Reviews not appearing on Mac game pages and our Technical Team continues working on that. In the mean time reviews are displayed on the PC versions of the games.

We appreciate receiving the feedback about our new site. Keep your comments coming!

Bill

Posted on Thu May 12 15:15:59 PDT 2011

princessjosie
1 posts
GameHouse Evangelist
I like the colors and the layout but I'm not so sure about the logo. IT seems kinda claustrophobic. Sorry...

Posted on Thu May 12 19:02:01 PDT 2011

elanora
1 posts
GameHouse Evangelist
Hello, Geeze this site is worse than fort knox to log into. I want to say first that I really like this web page. However...you do have some virus issues. Latest one has been that very bad setup sushi.exc. It made sushi of my two memory cards. I do hope you people review and definately check for virus' on games you offer for funhouse players. Thanks for your efforts Elanora

Posted on Fri May 13 07:34:10 PDT 2011

elanora wrote: Hello, Geeze this site is worse than fort knox to log into. I want to say first that I really like this web page. However...you do have some virus issues. Latest one has been that very bad setup sushi.exc. It made sushi of my two memory cards. I do hope you people review and definately check for virus' on games you offer for funhouse players. Thanks for your efforts Elanora


Hello, and welcome to the GameHouse Community Forums!

Creating a user account on GameHouse.com simply requires an email address and password. Registration for Ratings & Reviews and Forum posting privileges requires just a bit more information. Once registered logging in at GameHouse.com is simply entering the email address and password associated with the account.

GameHouse games are quality tested and 100% virus free. Some popular antivirus software suites have been shown to display false 'positive' reports for game executable files. More information can be found in our Knowledge Base article Getting a virus alert when downloading a game.

Thanks for playing at GameHouse. We appreciate your business and support!

Bill

Posted on Fri May 13 10:48:11 PDT 2011

darkgunner
1 posts
GameHouse Evangelist
I like this new look! It Looks smarter and more up-to-date and more adult like.

Posted on Fri May 13 11:28:57 PDT 2011

musicians2
8 posts
3 of Clubs
I like the new look. And I really like the new SPEED--it used to take forever to go from one tab to another. However, I couldn't find the free game of the day yesterday and called about it. He said it was on the right, instead of the left. Still couldn't find it. Went back and forth through some tabs and then, all of a sudden, there was the game of the day! Some changes are good Some cause confusion in people like me!
musicians2

Posted on Fri May 13 18:57:38 PDT 2011

musicians2
8 posts
3 of Clubs
HeyYou46 wrote: Looks like you are doing a good job EXCEPT Could do with out the additional advertisements!
I agree!

Posted on Fri May 13 18:58:22 PDT 2011

morsonny2
1 posts
GameHouse Evangelist
I realize a new look takes time to sort through but where are the preview pictures of the games? I always like to look at a game shot before I download? Otherwise, it rocks!!!!!

Posted on Fri May 13 20:53:42 PDT 2011

yusef
1483 posts
9 of Spades
morsonny2 wrote: I realize a new look takes time to sort through but where are the preview pictures of the games? I always like to look at a game shot before I download? Otherwise, it rocks!!!!!

Double click on the main picture.

Posted on Fri May 13 21:17:24 PDT 2011

maryday
16 posts
3 of Clubs
Like the site okay - hate the new logo . ugh !!

Posted on Sat May 14 09:49:05 PDT 2011

angelmom
8 posts
3 of Clubs
I am not a fan of the new format. How do you separate the online from the download games I just want to check out download games for play. Not sort through everything

Posted on Sun May 15 15:55:07 PDT 2011

bduck6010
1 posts
GameHouse Evangelist
I can not seem to download any game trials with the new site. This is the first time I have been here since the upgrade. Appreciate any help you could give me.

Posted on Mon May 16 18:37:36 PDT 2011

Lagoona
3646 posts
10 of Diamonds

GH's NEW OUTFIT.........SUPERB!

I was working with layouts in my previous job for a long time. I can state that the new logo and layout is fantastic! It is simplified, modern, has a slick outlook and contains all what you need.

Good work GH and thanks to all, who where involved with this new project. You have done a great job!!

Lagoona

Posted on Wed May 18 01:55:22 PDT 2011

SRebeL
6 posts
3 of Clubs
The redesign is definitely an improvement. The colors, fonts, layout and graphics are much more visitor-friendly and make the pages easier to navigate. Thanks for improving the site.

Posted on Thu May 19 11:27:09 PDT 2011

mommycee
1 posts
GameHouse Evangelist
Is anyone else having problems downloading the "free" games? I hit download and either get a blank screen or an ad which plays then stops. This has been happening ever since the new format came about. No I do not use a mac.

Posted on Thu May 19 16:21:33 PDT 2011

maggiemay418
2 posts
GameHouse Evangelist
Ever since the update to Gamehouse, I haven't been able to view my games. Whenever I try to view my games, it says there are Technical Difficulties and to contact support staff. When I click on the link the page is cut off so I can't even e-mail them. Is there a problem with Gamehouse for Windows 7?

Posted on Fri May 20 08:04:49 PDT 2011

Hello maggiemay418,

Thank you for posting the details of your experience when trying to view the "My Games" page on our website. I have seen the scenario you've described although clicking on the Support link within that message produced the full Support page including the "Contact Us" link. And Windows 7 should not pose any challenges to viewing our website. Nonetheless I know this would be very frustrating.

I have captured a screen shot of the "Technical Difficulties" error response and have forwarded it, along with your comments, to our Technical Team to investigate. We'll follow up with you offline to learn more, as we'd like to know which browser(s) you're using plus it will be helpful to learn about your computer's configuration.

As a quick reminder to everyone: For fastest service please call our Customer Support team on 1-866-831-5895. Our call center hours are:

Monday – Friday: 6 am – 6 pm PT
Saturday & Sunday: 7:30 am – 5 pm PT

Thanks again for writing, maggiemay418, and thanks for your business! We're glad to have you playing at GameHouse.

Bill

Posted on Fri May 20 11:58:52 PDT 2011

brightone
18 posts
3 of Clubs
I think you guys did a great job. Of course it took a couple of days to get comfortable with the new navigation but after that it been smooth sailing. Great job people!

Posted on Sat May 21 04:55:54 PDT 2011

maggiemay418
2 posts
GameHouse Evangelist
Bill,

I received your e-mail and tried to respond but the e-mail was returned. I also called customer service on Friday and was assured the problem would be resolved that day. However, I still cannot view my GH today. I tried to find an e-mail address for customer service and couldn't find one to send them the e-mail I tried to send to you. Could you please provide me one? Thanks!

Posted on Sun May 22 14:21:56 PDT 2011

Hi maggiemay418,

That's very odd that your email to me would have been returned; I have been receiving emails every day. I'm curious to know the details of that auto-response.

Please try sending your original email and the 'returned' notice to: ForumAdmins@gamehouse.com

And the email address for GameHouse Customer Support is: help@gamehouse.com

Many thanks!

Bill

Posted on Tue May 24 10:05:29 PDT 2011

naner
2 posts
GameHouse Evangelist
I like the new look. I also like the fact you can mouse over a game, you get a overview of the game.

I would just like to have the game manager back. I like having the games in one place, no icons all over my desktop. Keep up the good work.

Posted on Thu May 26 06:38:11 PDT 2011

yusef
1483 posts
9 of Spades
Please put the game size out front, or at least with game details, so I don't have to wait until the game is downloading before knowing how large the file is. Thank you please.

Posted on Wed Jun 15 14:01:52 PDT 2011

Jetgirl
2 posts
GameHouse Evangelist
Hi GH well done on new look site & especially wanted to say thank you for new game Amazing Adventures Caribbean Secret. I wrote in a little while ago & asked for the Amazing Adventure series to be available on Mac & you listened. Thank you, bought the game straight away , now waiting for the others to be available. Well done to everyone & thanks for listening .

Posted on Sun Jun 26 06:35:47 PDT 2011