lilybeth
10 posts
3 of Clubs
While I appreciate GH responding here, I checked the upcoming games and I see several Platinum editions coming down the pike. I understand they will offer Standard editions as close to the date of the Platinum ones, my issues is there is no difference between Premium and Platinum. For example, Devil in the Mississippi. That game had a Premium version. It offered wallpapers, screensavers and a bonus chapter. Same as Platinum. Personally, I'd rather see GH move to a tiered Funpass offering where you pay a few bucks more a month to truly have access to all the games here. They could have standard Funpass and Platinum Funpass. That way there is no confusion. I respect the opinions of those that aren't bothered by this, but I am one who is. Doesn't mean I am negative, just means that I hate watching yet another game site find ways to make it harder (i.e. more expensive) to play games, or get what you were told you were getting in the first place.

Posted on Fri Sep 09 21:58:27 PDT 2011

GGlovesalot
4 posts
GameHouse Evangelist
Kittyluvr22 wrote: I have to agree with all those who are upset and disappointed with GH on this one. I, too, have been waiting for this game to come to GH so that I could play it with my FunPass membership. I don't need or want wallpaper, sound tracks or any of the other stuff, except the extra chapter. I don't even need the strategy guide as it can be downloaded free from at least two other game sites that I know of. If I wanted to buy the game, it has been available for the same price for several weeks from those other sites. I deliberately waited for GH to get it, and pfffffft....NOTHING!!!!!!! I am going to have to re think my FunPass membership also. What a letdown.

Posted on Fri Sep 09 22:51:41 PDT 2011

GGlovesalot
4 posts
GameHouse Evangelist
I am not happy that you act like we get free games when we funpass users have been PAYING faithfully for years. Put the platinum games under there own tab. You should be able to do that. You have tabs for other trhings i don't use. And i have noticed for some time that the games keep getting shorter. What's up with that?

Posted on Fri Sep 09 22:56:28 PDT 2011

yusef
1483 posts
9 of Spades
lilybeth wrote: While I appreciate GH responding here, . . . Personally, I'd rather see GH move to a tiered Funpass offering where you pay a few bucks more a month to truly have access to all the games here. They could have standard Funpass and Platinum Funpass. That way there is no confusion. I respect the opinions of those that aren't bothered by this, but I am one who is. Doesn't mean I am negative, just means that I hate watching yet another game site find ways to make it harder (i.e. more expensive) to play games, or get what you were told you were getting in the first place.


I agree about the tiered Funpass. I would pay more to have access to everything if what we pay now isn't enough. I despise feeling excluded. I am also quite spoiled. I seldom watch TV but I own every cable channel there is except the pornos. If I want to watch a movie, I don't want to discover it's on a channel I don't have. I also pay yearly to the cable company, just like I pay for funpass annually. To get the discounts, you know.

Anyway, back to the point. This "excluding" of certain players is not acceptable. I hope you can come up with a tiered funpass but who knows--maybe this is a developer thing and out of GH's hands.

Of course, if all of the Platinums are also available in regular, then it's a moot point. The basic games are good for me. I don't even know which game we're talking about here. Oh, I see the name now. Probably wouldn't have downloaded it anyway. But if a game comes out that I want to play and I have to buy it, I'll be unhappy. Quite unhappy. Very unhappy. So unhappy that I would probably go without the game rather than give in and buy it when I have already purchased an "all you can play" plan.

Posted on Fri Sep 09 22:59:41 PDT 2011

amylou_2004
2 posts
GameHouse Evangelist
this completely defeats the purpose of a funpass subscription. don't advertise as unlimited if its really not.. this is not what i signed up for! i've been a happy subscriber for over 2 years and i will probably cancel.. why cant existing subscribers be grandfathered in or something? especially when there really isn't much difference (if any) between platinum and premium

Posted on Sat Sep 10 07:00:06 PDT 2011

Lagoona
3646 posts
10 of Diamonds
Hi Chuck,

Thanks for your message, I really appreciate that.

I never thought that GH is rolling in money. I can imagine, that the games are very expensive. I remember, when the Internet was not existing and I bought games on CD's. I payed for each game between $ 80.- to $ 180.- depending the game quality. I could only play a game with the according CD = 1 gamer. So when you have to buy in games, specially as game site, the distribution of the game rights for the use of many gamers. It will cost you several thousands for one good game. On top the advancement of technology with the today's fantastic graphics and 3DS etc. so more work for the developers and therefore more expensive. Actually I can imagine, that you have a lot of outgoings.

Cheers
Lagoona

Posted on Sat Sep 10 08:08:57 PDT 2011

Lagoona
3646 posts
10 of Diamonds
Hi Araleith,

Thank you so much for your gentle words. It does so good!

Cheers
Lagoona

Posted on Sat Sep 10 08:13:34 PDT 2011

Lagoona
3646 posts
10 of Diamonds
Hi Amylou2004,

I checked in the upcoming games. Every Platinum Version, which GH offers has a SE. It has also some Premium Edition games, which are upcoming. There is only one Platinum, which has no SE on the list and that one is for Stray Souls - Doll House Story, this game exists already in SE by GH.

We had in the past not always a Premium Edition for each game and I am pretty sure, that now and then GH buys in for us a Premium Edition, like in the past, which we can play with our FunPass.

We have signed up for Funpass at a time, when GH didn't provided Platinum. Nothing has changed, we still can play every game in Standard - and if available in Premium Edition with our FunPass.

Now Technology has advanced and GH provides us with Platinum as well. This is only for the ones, which are interested in buying it. The Platinum doesn't replace Premium Edition. It is an on top Edition.
Cheers
Lagoona

Posted on Sat Sep 10 08:44:27 PDT 2011

TnTexas
109 posts
6 of Diamonds
GGlovesalot wrote: I am not happy that you act like we get free games when we funpass users have been PAYING faithfully for years. Put the platinum games under there own tab. You should be able to do that. You have tabs for other trhings i don't use. And i have noticed for some time that the games keep getting shorter. What's up with that?


My guess is that's partly the result of the customer (naturally) wanting to pay less for the games while the costs to make the games continue to increase. The companies have to continue to make a profit so something's gotta give. Making a shorter games with higher production values will probably result in more sells than a longer game with lower values - plus shorter games allows the company to produce more of them, hopefully bring in even more money.

Posted on Sat Sep 10 09:53:17 PDT 2011

American_Lady
10 posts
3 of Clubs
MaudeO wrote: Hi

I can't buy games like this, I enjoy them immensely the first time I play, but once I've figured them out the fun is over. That's why I like my FunPass account so much. I don't need Platinum Editions to enjoy a game either.


Found you my friend Wow . . lots going on here. I am really the newbie here as for being a FunPass member. I have to say I agree with you.

Posted on Sat Sep 10 13:27:53 PDT 2011

rlblond
1 posts
GameHouse Evangelist
I have been a GH member for 7 years...I am really rather upset that I can't play this Platinum Edition without paying for it. I love HO object games and also agree that they are getting shorter or just aren't any fun. To force me to pay for a game (any edition) when I pay $20 a month is just a slap in the face.

I also agree with the comment that I like the FunPass because after I play a game I am done with it and don't want to keep it.

There is a serious judgement issue with customer service here and as a FP subscriber I (WE) should be able to play any game at any time without being forced to pay more!

As for the comments about Lagoona,...attacking her does not solve this problem.

The solution is, don't punish your current FP holders, get some better HO games and lessen the Time Management and Action games.

Good Customer Service dictates consumers these days, compromise, bite the bullet and make this Platinum Edition available to all of us!

Posted on Sat Sep 10 15:15:29 PDT 2011

Dudette
51 posts
5 of Spades
Helloooo!!!! It says "Unlimited Play With FunPass" right on the download page!

Posted on Sat Sep 10 15:26:22 PDT 2011

TnTexas
109 posts
6 of Diamonds
rlblond wrote: I have been a GH member for 7 years...I am really rather upset that I can't play this Platinum Edition without paying for it. I love HO object games and also agree that they are getting shorter or just aren't any fun. To force me to pay for a game (any edition) when I pay $20 a month is just a slap in the face. ...... Good Customer Service dictates consumers these days, compromise, bite the bullet and make this Platinum Edition available to all of us!


So which is better - to have the game available (eventually) in two different versions, only one of which can't be played with the FunPass or not have the game available at all? I ask that because that's impression I've gotten from what's been said. It was an either or deal with the developer - either don't allow FunPass subscriptions to play the CE/Platinum version or don't get the game (or at least the fancier version) at all.

Posted on Sat Sep 10 15:38:06 PDT 2011

TnTexas
109 posts
6 of Diamonds
Dudette wrote: Helloooo!!!! It says "Unlimited Play With FunPass" right on the download page!


Yeah, that button really should be dropped from the Platinum pages.

Posted on Sat Sep 10 15:39:09 PDT 2011

Dudette
51 posts
5 of Spades
Better yet, it needs to be honored! I don't care for being told to be "grateful" for a service I'm paying for. And while we're at it, this new site, while graphically pleasing, is a bunch of nonsense. Facebook? Twitter? U-Tube? Player spotlight? I hate having to close out all that tripe every time I log on. Seriously, we're not all thirteen year old girls!

Posted on Sat Sep 10 15:55:40 PDT 2011

MaudeO
41 posts
4 of Hearts


Hey there American Lady!

What's sad is that no one would be complaining if Gamehouse hadn't decided to have Platinum Editions for members to purchase. We would have just continued on playing the Standard and Premium Editions without a second thought.

Even I was upset at the beginning of this thread when I didn't understand what was going on when I tried to download the game.

If the issue is just money, then maybe Gamehouse can tier FunPass accounts and let those who want to play Platinum Editions pay more, as has been suggested. I don't want to do that though. I'd rather pay what I pay now for SE's.

But if part of the agreement to sell Platinum Editions is that they can't be used for FunPass accounts, then there's nothing GH can do about it except to make sure they also have the SE's, or stop selling the Platinum Editions, which would make those who requested them unhappy.

Posted on Sat Sep 10 17:21:33 PDT 2011

TnTexas
109 posts
6 of Diamonds
Dudette wrote: Better yet, it needs to be honored!


Except it can't be and the game still be offered. My understanding is that was a stipulation from the developers - we'll let you offer the fancy version (CE/Platinum version) if you won't allow it to be a part of your FunPass package. If you won't agree to that, then we won't agree to let you offer it.

Posted on Sat Sep 10 20:48:11 PDT 2011

yusef
1483 posts
9 of Spades
TnTexas wrote:
Dudette wrote: Better yet, it needs to be honored!


Except it can't be and the game still be offered. My understanding is that was a stipulation from the developers - we'll let you offer the fancy version (CE/Platinum version) if you won't allow it to be a part of your FunPass package. If you won't agree to that, then we won't agree to let you offer it.

It could be. I don't know the details. Remember how long the Bejeweled games weren't offered on any kind of rental system and now they are.

Like others have said, I think GH could have at least been more up front about this, and they probably realize now they could have handled the delivery of the news a little differently.

I'll try to get over it, but it will probably take a week or two.

Posted on Sat Sep 10 20:58:30 PDT 2011

Lagoona
3646 posts
10 of Diamonds
Hi Yusef,

I have wrote you a message on the other thread with this topic.

Cheers
Lagoona

Posted on Sun Sep 11 00:08:08 PDT 2011

Lagoona
3646 posts
10 of Diamonds
Hi Dudette,

The word unlimited has nothing to do with the versions, it is the time. As example by trial version you have a set time you can play.

Did you consider, that when GH buys in a Platinum Version and at the same time a SE of the same game, that we will have more of the beautiful and fantastic games then in the past to play with our FunPass?

Cheers
Lagoona

Posted on Sun Sep 11 00:19:08 PDT 2011

wendyrx
6 posts
3 of Clubs
Here's my problem... now, obviously I'd have to actually BUY each version to be sure... but it looks to me like the "premium" version of this game offered elsewhere... is NO different than the supposed "platinum" version offered here. IF the premium version were offered here... obviously I'd be able to compare the two... Well, that is IF I were willing to pay such an amount for the platinum... but to me, its only an extra chapter... since NONE of the other extras make ANY game worth twice the price of a standard as far as I'm concerned.

GRANTED since becoming a FunPass subscriber, I've actually saved quite a bit of money... it still doesn't warrant paying all that money for the game. I'll personally hold out for the SE's. I pay enough per month already, I'm not paying extra bcs of one or two measly games. Even if I am severely iriritated about at least ONE of the upcoming games being only SE or platinum.. I still refuse to buy it, if for no other reason than general principle.

Posted on Sun Sep 11 02:49:46 PDT 2011

Lagoona
3646 posts
10 of Diamonds
Hi Wendyrx,

The Platinum Version is just an other Version on top, which is not covered by FunPass, but it doesn't replace the Premium Editions. GH has promised us to always have the SE of the same game available, so you don't need to buy any Platinum game, okay! The FunPass doesn't change anything. We are still to be able to play every SE and Premium Version, which GH will continue buying down the track.

With the new Platinum Version (they do that surely only for very good games) and GH buys the SE for the same game, we have more good games on our FunPass to play, so let us look forward to this good Bonus, which we get out of this situation.

Relax and enjoy the upcoming games.

Cheers
Lagoona

Posted on Sun Sep 11 03:12:17 PDT 2011

MaudeO
41 posts
4 of Hearts
People, please calm down and think about this for a minute.

We are still getting the same service for $19.99 a month. We are getting standard and premium editions of all the games as soon as Gamehouse can make them available to us. That's what we've always had access to, and that hasn't changed.

If there is a legal stipulation from companies saying that in order to sell Platinum games, Gamehouse is not allowed to offer them for FunPass use, then all the complaining in the world is not going change anything. That's not the fault of Gamehouse .

At least they are making sure we still get a version of the same games...standard and premium versions, like always. I would be upset as well if that were to change and we had to buy the better games in order to play them at all, but it hasn't.

Posted on Sun Sep 11 07:37:06 PDT 2011

Lagoona
3646 posts
10 of Diamonds
Hi MaudeO,

thank you so much for your support.
I try the whole time to bring exactly that over and somehow I seem to run against walls.

If we look deeper into it we will also have a bonus, there will be more special games, then in the past. Because they don't make Platinum from bad games, so the SE we get provided they will be very good games indeed.

Have a lovely day

Cheers
Susan / Lagoona

Posted on Sun Sep 11 07:59:06 PDT 2011

MaudeO
41 posts
4 of Hearts
Hey Lagoona,

If people keep getting angry and close their FunPass accounts without thinking this through, then that's less money for Gamehouse to have for new games, and less for all of us to enjoy.

I wish Gamehouse had realized this could happen and done something to curtail it ahead of time, but what's done is done.

Posted on Sun Sep 11 08:19:00 PDT 2011

Lagoona
3646 posts
10 of Diamonds
Hi MaudeO,

There are some who wanted to do exactly that, but haven't. There might be the one or the other who does it. Well that is to be awaited and they are the looser in the long run. it wouldn't inflict us. It's big smoke, which puffs out, belief me. I was since in the beginning writing and explaining, so that they understand that nothing has changed for them. Slowly some of them understand and calm down. Hopefully more will follow, because it is really true nothing has changed in their FunPass Membership.

Cheers
Lagoona

Posted on Sun Sep 11 08:36:43 PDT 2011

American_Lady
10 posts
3 of Clubs
Lagoona wrote: Hi Threerotties and Candleflame 7,

This is not a PREMIUM EDITION game, this is a PLATINUM GAME! GH doesn't makes FunPass Members to pay for any full version or Premium Edition games!

GH promised as well, that they will have the standard Edition of this game available on the 22nd of September 2011.

So calm down and be happy, soon you can play your game and that for free!
Cheers
Lagoona


[color=#aa1026]
That's a good "Final Answer" Lagoona . . [/color]

Posted on Sun Sep 11 08:53:23 PDT 2011

American_Lady
10 posts
3 of Clubs
Lagoona wrote: [size=9]Hi MaudeO,


For your friend it might be a good idea, when she pays into an account 30.- / month (also when it is hard) after a year she can subscribe for the yearly FunPass and from then on her pay is only 10.- / month into a bank account to have it together again for the following year. That is a good way to save up the money and get a good deal. We use sometimes money for not so smart things and when we look through our budget, it is always possible to save a little bit here and there.



Cheers
Lagoona[/size]


[color=#009ce8]Hi, I'm MaudeO's friend . . could you explain it again? Sorry, I don't quite understand the 'after a year' thing.

ps I had to edit your quote because of the limit of the size of a post. Sorry. [/color]

Posted on Sun Sep 11 08:57:56 PDT 2011

Lagoona
3646 posts
10 of Diamonds
Hi American_Lady and MaudeO's friend,

That's okay, don't worry.

The yearly membership costs US $119.88, that is every month US $ 10.-.
If you can't afford the amount in one go, but still want to have a funpass,
so you pay for a year long 19.99 / month and the US $ 10.- which you want to save for the yearly funpass, that is a total of US$ 30.- per month
and after a year you can have the yearly funpass, because you saved every month for it US$ 10.-.
After that you just put US $ 10.- every month away for the funpass year after that year and so on.

Feel free to write again, if it is still not clear, English is not my mother tongue and I might not always be well understood.

By the way I have seen the color or bold, which you can do with these messages. It will not read any ENTER Key. So you have to mark it before - leave the Enter key out - and mark it after again.

I would like to invite you as well to our Virtual Garden Party. Pop in and read some messages and if you like it you can respond with one. You find us under the Forums (bottom of this page) and under hot topics. The thread is called "Lounging". It is packed full with mystical, unreal things, fantasy and Imagination, but we have a lot of fun. I would love to see you there.

Cheers
Lagoona

Posted on Sun Sep 11 09:24:05 PDT 2011

MaudeO
41 posts
4 of Hearts
Lagoona wrote: Hi MaudeO,

There are some who wanted to do exactly that, but haven't. There might be the one or the other who does it. Well that is to be awaited and they are the looser in the long run. it wouldn't inflict us. It's big smoke, which puffs out, belief me. I was since in the beginning writing and explaining, so that they understand that nothing has changed for them. Slowly some of them understand and calm down. Hopefully more will follow, because it is really true nothing has changed in their FunPass Membership.

Cheers
Lagoona


I hope you're right, and people are quick to anger, yet just as quick to cool off and analyze the situation.

You really are a "Glass is Half Full", positive person.

Posted on Sun Sep 11 10:27:13 PDT 2011

Lagoona
3646 posts
10 of Diamonds
Hi MaudeO,

Thanks for the compliment. You know what, I think you are a person, who breaths in the lovely fragrance of the rose bush and knows about the thorns, but the focus is on the beauty of the rose

Cheers
Lagona

Posted on Sun Sep 11 10:37:31 PDT 2011

Likesonotaditz
8 posts
3 of Clubs
To me, the whole terminology of "Platinum" appears to be a marketing ploy and a legal loophole. We can play the CEs and Premium editions, so GH and the developers (GH is obviously not the only guilty party here) came up with a new name for the same thing in order to up-sell and double-sell games.

I would feel more understanding if the Platinum games were offered on top of a Premium edition, but so far I haven't seen any evidence that this is the case. I am also upset the GH didn't give any warning of change of service note for this. Sometimes I only continue to pay subscription costs because I am looking forward to a future release. I feel like I have been cheated out of the option to drop my membership before changes to the site were made. I love GameHouse, and I want to stay on the site, but I also don't want to feel like I am being cheated and denied access to certain games.

Respectfully,
Laura

Posted on Sun Sep 11 12:02:49 PDT 2011

cbrewer2
4 posts
GameHouse Evangelist
I think that it is horrible that we already pay to play as FunPass subscribers and NOW you want to charge us for a game that you call - Platinum - think it's time to stop paying you and play somewhere else.

Posted on Sun Sep 11 14:16:31 PDT 2011

Lagoona
3646 posts
10 of Diamonds
Hi Cbrewer2,

No, No, No You don't have to buy any games, nor to have to pay something on top of your FunPass.

I have now copied 3 important lines out of a Message, Bill from GH wrote:
Platinum Editions do not take the place of Premium Editions; they are being offered in addition to our Premium Edition titles.
As we've posted previously, the standard edition of Princess Isabella - Return of the Curse is scheduled for release at GameHouse on September 22, 2011.
Premium Edition games, such as the upcoming Mortimer Beckett and The Crimson Thief Premium Edition and Delicious - Emily's True Love Premium Edition, currently in development, will be released as Premium Edition titles and will be available for FunPass play.
See it as a bonus, because some of these games, which are on Platinum are very very good. Because GH buys in the Standard Edition for us Funpass members, we get to play some very awesome games.

It just happend that this time the Platinum was out before the Standard Version. We will always have the Standard Version from the Platinum Edition and as in the past GH still buys in some Premium Edition.

GH has bought in the Platinum for the customers, which are not FunPass Members and buy all their games. Some of them asked for the Platinum Versions.
You just disregard this Platinum Edition and just continue playing your games in Standard Edition and sometimes Premium Edition, same as in the past. NOTHING HAS CHANGED FOR FUNPASS MEMBERS!!!

Cheers
Lagoona

Posted on Sun Sep 11 19:00:40 PDT 2011

DeDeDoll
5 posts
3 of Clubs
I Stand with You!!! It states that FUN PASS can be played all games...... No where Does it state that you cant play Platinum!!! IM FURIOUS!!! I PAY $19.99 A MONTH & Carrier for my CP $30 a month, That gos by MB! So with All the Tech - Problems, Downloading a game 3x It hurts me a great deal to play games! GAMEHOUSE; Needs to take care of there Customers!!! & Try 100% to keep us happy, What ever it Takes! (BOTTOM-LINE) Thats just good Business Ethnics!!!

Posted on Mon Sep 12 06:18:47 PDT 2011

amylou_2004
2 posts
GameHouse Evangelist
i still dont quite understand the difference. does a platinum game actually offer more than a premium? will there be 3 versions of these games? i would think not, i'm assuming just a standard edition and a special one with the extras will be offered...... so wouldn't platinum and premium be basically the same thing, except what you (or the developers) choose to call it? i don't play games on other sites, and im definitely NOT paying for this one in addition to my funpass, so i have not played a platinum game to know the difference..... in my opinion, it all seems like a big money racket by the developers...... and i'm sad to see that GH has agreed to join them

Posted on Mon Sep 12 06:32:37 PDT 2011

Lagoona wrote: Hi Wendyrx,

The Platinum Version is just an other Version on top, which is not covered by FunPass, but it doesn't replace the Premium Editions. GH has promised us to always have the SE of the same game available, so you don't need to buy any Platinum game, okay! The FunPass doesn't change anything. We are still to be able to play every SE and Premium Version, which GH will continue buying down the track.

With the new Platinum Version (they do that surely only for very good games) and GH buys the SE for the same game, we have more good games on our FunPass to play, so let us look forward to this good Bonus, which we get out of this situation.

Relax and enjoy the upcoming games.

Cheers
Lagoona


Hello everyone,

We appreciate your feedback about Platinum Edition games. Please allow me to clarify a comment, quoted above, about the subject of releasing standard editions of Platinum Edition games. In my previous posts I wrote:

"We will be offering standard versions of these games, which will be included for FunPass play, as soon as those standard editions are available to us. Moving forward, we will strive to release both the standard and Platinum editions of a game at the same time, whenever possible. Our goal is to release the best, highest quality content to all members of the GameHouse community, as soon as we have it available from our developer partners."

The standard edition of Princess Isabella - Return of the Curse is scheduled for release at GameHouse on September 22, 2011 and it will be available for play with FunPass.

Thank you,
Bill

Posted on Mon Sep 12 09:55:43 PDT 2011

Lagoona
3646 posts
10 of Diamonds
Hello Bill,

Thank you for rectifying my messages. We FunPass Members know that a game release can be later because of a lots of possibilities, we are used to that from the past. So sometimes the release of the SE-Version might not be at the same date as Platinum.

How I was interpreting your message was that you do provide the SE for the FunPass Members, when you give out the Platinum Version and that we will have now and then a Premium Edition, same as before.

If that if possible means that we get cut off games, down the track more and more, I understand very vividly how the FunPass Members react. I am now very upfront, dass GH wants to eliminate with the time the FunPass Membership all up? Because when gamers see at other sites that the SE version is available and we get only served up with the Platinum, you will have the big bang!

I take the opportunity to talk freely, because we can. I was not pleased at all with the way GH gave us the information of the change for the Platinum. Nevertheless I staid positive, because I remember all the good things GH does for their Members. I don't want to offend you Bill, but when it goes in the direction of the big bang I really can't stay positive anymore.

Cheers
Lagoona

Posted on Mon Sep 12 11:45:02 PDT 2011

Hi Lagoona,

My point of clarification was the timing of the release of standard editions of Platinum Edition games. Standard editions of those games will be included for FunPass play upon release at GameHouse, and we will make very effort to offer Platinum Edition games and their standard editions at the same time. That may not always be possible; as we know the standard edition of Princess Isabella - Return of the Curse is scheduled for release on September 22nd.

In offering Platinum Edition games, as I've written in previous posts, we are bringing to GameHouse games that many of our customers have requested and that we would not have been able to bring to you otherwise. The terms of those offerings do not allow us to make the Platinum Editions available for FunPass play; again, the standard editions of those games will be available for FunPass play just as soon as they are available to us.

And you are correct that we will continue to offer Premium Edition games: Today's launch of Mortimer Beckett Complete Premium Series is the most recent example of Premium Edition content that is, of course, available for play with FunPass.

I hope that helps! Thank you for your business and support.

Best regards,
Bill

Posted on Mon Sep 12 15:34:07 PDT 2011

blinkers80
41 posts
4 of Hearts
Hi Lagoona, I've briefly read this thread and getting the gist of the problem, I'm right behind you on this one. I'm a Funpass and Gamepass member. I can also remember purchasing games on CD and they were mightly expensive. I purchased a solitaire that I loaned out to someone and it never came back and the people I loaned it to said that they lost it. Over a hundred dollars it cost. So I'm kinda glad we get to download and play for substantially less than the purchase from retailers.
My grandson is with a team of game developers in Australia. To develop a game for us to play is almost as expensive as to produce as a movie. I wish GH would consider letting people know what goes into a game and how many computer savvy people are involved. My grandson is solely on background and some of it can take up to a year to produce, and he is still at university with several years to go before he can go under his own name. So please everyone, give GH a break, if Platinum is a little more expensive, consider what work goes into it.

Posted on Tue Sep 13 04:16:49 PDT 2011

blinkers80
41 posts
4 of Hearts
Hi Lagoona, My post landed on page one but I thought it best to add portions of it here as well. I've briefly read this thread and getting the gist of the problem, I'm right behind you on this one, Lagoona. I'm a Funpass and Gamepass member. I'm a pensioner and have no problems with the cost of Platinum games.
My grandson is with a team of game developers in Australia. To develop a game for us to play is almost as expensive as to produce as a movie. I wish GH would consider letting people know what goes into a game and how many computer savvy people are involved. My grandson is solely on background and some of it can take up to a year to produce, and he is still at university with several years to go before he can go under his own name. So please everyone, give GH a break, if Platinum is a little more expensive, consider what work goes into it. Will someone please put my comments on the end of this thread.

Posted on Tue Sep 13 04:28:59 PDT 2011

TnTexas
109 posts
6 of Diamonds
blinkers80 wrote: Will someone please put my comments on the end of this thread.


GH's forums are a bit odd. It seems that all new posts wind up at the bottom of page one (rather than the top) and work their way on to further pages from there.

Posted on Tue Sep 13 08:43:01 PDT 2011

phatkhat
11 posts
3 of Clubs
Maybe I'm completely wrong, but it would seem that Platinum is like CE on another site. And they NEVER come out together. But GH has released Premium and SE editions together here, and it begs the question (maybe someone from GH will answer it) of whether the Premium games are either GameHouse developed, like Mortimer, or GameHouse produced, and the Platinums may be produced by someone else? With different rules? GH, of course, can do with their own games as they please, but might not have that right with someone else's.

GH is doing their best to be competitive, I think, and are beginning to nose out the competition, IMHO. I'm not crazy about the ads here, but other than that, they are on the right track!

Posted on Tue Sep 13 12:33:18 PDT 2011

MssngKids
2 posts
GameHouse Evangelist
what have you guys done. before i could play any game. Now i have to buy certain games. Talk about false advertising. i use to belong to other gaming sites along with this one. I didnt care that your site cost more because what i received was worth every dime. i guess you no longer care about customers just how much more you can get out of us. I will be cancelling my membership not that you even care.

Posted on Wed Sep 14 18:54:49 PDT 2011

smileyll
2 posts
GameHouse Evangelist
I agree with most of what people or saying, I have the funpass and was a little upset about not being able to play the Platinum Version, so I used my credits that they give us to buy it. I would buy a tier funPass as long as it was resonable.

Posted on Wed Sep 14 21:25:04 PDT 2011

Lagoona
3646 posts
10 of Diamonds
Hello Bill,

Thanks for your prompt reply.

I refreeze: The Platinum games will have an SE which will be issued around the same timing as the release of the Platinum.

My assumption: The Platinum will have an SE for FunPass Members to play and if the provider once doesn't issue an SE from a specific Platinum will you please buy in an other good game, that we can play as SE, will you?
Naturally there will be some upcoming Platinum Versions, which you buy in from SE games, which we have already received and played. Like under the Upcoming Games: Stray Souls - Dollhouse Story - Platinum Edition.

Will the free game of the day still be available for those, who really can't afford a FunPass Membership?

I am still convinced, that GH is the best game site and GH wouldn't let us FunPass Members down.
Thanks again
Lagoona

Posted on Thu Sep 15 07:11:42 PDT 2011

Lagoona
3646 posts
10 of Diamonds
Hi Blinkers80,

I am sorry, that I respond so late, was hooked up for our VGP with a new thread: Invite to the Virtual Garden Party. Everyone is welcome.

Thank you so much for backing me up.
I think that would be a good idea, when GH gives us a little inside of a game purchase and everything what goes with it - like last minute changes etc. The gamers will then surely understand some situations better. Until now, all our knowledge in this direction where solely based on assumptions.

That is pretty awesome that your son is with a team of game developers together. So actually at the source of giving games their lives and that he intends to deepen his knowledge with studies. Will you let me know, when he gives his first game out down the track? That would be great!
I have once played a game and there in the credits where actually some full sized pictures of groups of people, which where involved in the development of the game. Their names where written all over the page in connection with every single one. It was such a joy to read their names and you could put a face to each name. All these people are so important also in a movie, but everybody knows the actors but the crew behind everything, which actually should have the same value we just get a lot of names presented. I am pretty sure in the cinemas the viewers will not stand up before the credits have finished, when we could put a face to the names.

I agree totally with you about our TV, it is extremely expensive. My TV burnt not so long ago, I have informed the factory of this brand - it shouldn't have happened, when I would have been out, it could have burnt my whole house down. I have let it service last year in June so it can't be the cause of a dust combustion and the insurance has ruled out any electrical fault. You know what? I wait until the factory replaces it, I can wait. These Aussie Channels don't make me hurry for a new TV at all.

Would like to see you at our VGP, just have a peep and if you like it, send me a message there.
Cya
Lagoona.

Posted on Thu Sep 15 08:10:18 PDT 2011

Lagoona
3646 posts
10 of Diamonds
Hi Mssngkids,

GH does care and does read all our messages and they look into our feedback.

At that time when you have signed up GH provided SE games and some Premium Editions. You could play them all. Now they have Platinum on top, which is a new twig by GH for the paying customers, which are not FunPass Members. You don't have to buy them if you don't want too.
Can you still play all the Standard Editions and the Premium Editions of GH? YES YOU DO.
GH will provide all SE from Platinum games if possible for the FunPass Members to play. GH has just issued us with the Mortimer Beckett Complete Premium Edition and The Mortimer Beckett and The Crimson Thief Premium Edition. GH will still provide us with a lot of games to play. A FunPass Membership is still very much worth it's money.

Now the Princess Isabella, which was issued first as Platinum to buy will be available as SE, which you can download on the 22nd of this month and play it with your FunPass.

Have fun, it's a very good game and please again.
Lagoona

Posted on Thu Sep 15 10:00:56 PDT 2011

desertdreamer
15 posts
3 of Clubs
Hi Lagoona,

I just wanted to say this to you. I read lots of various types of forums and I have never seen anyone with such a marvelous attitude. No matter the topic, what anyone has said to you or about you. No matter the heated tempers or drama being carried out. YOU are positive, friendly, courteous and helpful. I can only imagine what we might accomplish in this world if all of us had only a small portion of your wonderful outlook. In reading the GH forums tonight, I smiled with you and because of you so very many times (never at you). Thank you for you.
Hugs and Blessings
DesertDreamer

PS Gamehouse: You need to hire Lagoona as an official Ambassador. She is an excellent mediator, knowledgeable of the games and policies, and such a bringer of goodwill and smiles.

Posted on Fri Sep 23 04:12:02 PDT 2011

Lagoona
3646 posts
10 of Diamonds
Hi DesertDreamer,

Thank you and you are most welcome.

It fills me with joy to see a smile, to hear people being happy and even to read of people and feel their smile.
I have realized, that the more positivity we spread into our world, the better place it gets to be. Each single one of us can do something for it. Instead of being upset, because we have no peace, we can bring peace to our environment, to the people we meet, to the stranger on the street, just with saying hello or sending a smile. I belief we can make a big difference.

By the way we continue with our Virtual Garden Party due to wish and some newcomers and there we have no negativity, it's all fun and laughter. You are most welcome to play peeping "Tomina" and read (mind you, it has already two pages) the crazy things we do and when you like it, feel free to join us.

Hugs and Blessings to you too
Susan / Lagoona

Posted on Fri Sep 23 13:59:11 PDT 2011