kardel
17 posts
3 of Clubs
i am in australia and i would like to know if gamehouse is going to fix the crashing problem with this game i am so bummered because i was so excited about it coming, i have to admit it is good to know i am not the only one having problems.
come on gamehouse after all we pay to be members we really should be given the best, the bugs should have been ironed out before we got it.

Posted on Thu Jan 21 20:13:50 PST 2010

cloud9
47 posts
4 of Hearts
The fixes can be found here, kardel: http://www.gamehouse.com/forums/mortimer-beckett-and-the-lost-king-premium-edition-forum/Help-I-cant-play-game-id3252

I'm assuming GH is going to officially release a fixed version very soon, if they haven't done so yet.

Posted on Fri Jan 22 11:22:15 PST 2010

Moof
1 posts
2 of Diamonds
Same glitch here, any word on time frame for a fix?

Posted on Fri Jan 22 17:06:54 PST 2010

QueenCLO
2 posts
2 of Diamonds
This game was such a disappointment. If this was still RealArcade I would have ordered it with my credit without hesitation, but I am so glad I could not! The game was a no-brainer. It is so beneath the caliber of the other 2 Mortimer games it's rediculous. RealNetworks you must do better!

Posted on Sat Jan 23 02:08:22 PST 2010

Hi everyone,

I am pleased to report that the name entry issue with Mortimer Beckett and the Lost King Premium Edition has been fixed and the new version of the game is now available for purchase or re-download of a previously purchased version of this game. The new, fixed version is also available for play by our FunPass members.

To our customers who purchased Mortimer Beckett and the Lost King Premium Edition and who are experiencing the game shutting down when the player's name is entered:

1. Please uninstall the previously downloaded version.
2. Please re-download the game from the link in your My Games list and install this new version. You should be able to enter your name and play the game normally.

On behalf of the entire GameHouse team I thank you for your patience. I realize this has been a frustrating situation; thank you for for allowing us the opportunity to resolve it.

Kind regards,
Bill

Posted on Mon Jan 25 15:04:06 PST 2010

lorelei665
3 posts
2 of Diamonds

Hi everyone,

I am pleased to report that the name entry issue with Mortimer Beckett and the Lost King Premium Edition has been fixed and the new version of the game is now available for purchase or re-download of a previously purchased version of this game. The new, fixed version is also available for play by our FunPass members.




Uh No not fixed. when I uninstall it and redownload my name is already there and it crashes as usual. I paid over $20 with tax and haven't played a minute of this game. RIPOFF

Posted on Sat Jan 30 03:50:42 PST 2010