renaedebbiepat
23 posts
4 of Hearts
I just called customer support and explained our anxiety and major disappointment on not receiving a release date. They said they would email the forum people for me. Maybe if they got more calls, we could get an answer. Before everyone loses faith in this company.

Posted on Fri Nov 27 08:36:47 PST 2009

yoda8513
1 posts
2 of Diamonds
renaedebbiepat wrote: I just called customer support and explained our anxiety and major disappointment on not receiving a release date. They said they would email the forum people for me. Maybe if they got more calls, we could get an answer. Before everyone loses faith in this company.


Who did you call?? I have gotten dates from October to mid November. Final notice was Thanksgiving 2009 which was the 26th of November. It's now the 28th and still no game. Seems they are hyping this game, the same as Harry Potter was hyped, and when the date arrives they come up with excuses and prolong it.

It seems when they do this, they get a lot more customers cause they're greedy. Maybe if we all just stop asking, and not purchase the game they will get their acts together.

Posted on Sat Nov 28 03:15:31 PST 2009

renaedebbiepat
23 posts
4 of Hearts
Expect an answer to your email within 24 hours. For a faster response you can call us at 1-866-831-5895

Hours of operation for our phone line are:

6am -6pm Pacific Monday through Friday

7:30am - 5PM Pacific on Saturday and Sunday

If more people call maybe we will get an answer.

Posted on Sat Nov 28 07:46:46 PST 2009

renaedebbiepat
23 posts
4 of Hearts
STILL NO REPLY BACK!!!

Posted on Sun Nov 29 14:34:05 PST 2009

renaedebbiepat
23 posts
4 of Hearts
I called again yesterday and stressed our disappointment. Asked them to tell someone to read the forums for this game. It's almost WINTER 2009!!!!

Posted on Tue Dec 01 03:36:08 PST 2009

renaedebbiepat
23 posts
4 of Hearts
I just read Jan. 2010. Atleast now we know what's going on.

Posted on Tue Dec 01 03:44:03 PST 2009