level 14

GameHouse Forums > jewel-charm-forum

I can not get past level 14 and I can't figure what I am doing wrong. I do it and it says jewelery completed but when it goes to the map it just takes me back and makes me play the same level again.

Posted on Tue Apr 20 16:12:48 PDT 2010

Mine did the same thing at level 29. It also doesn't save anything I bought at the store at this level. I've been waiting all day to see if someone posts something about a bug in the game. I don't see any complaints on other site either. If anyone figures this out, please let us know.

Posted on Tue Apr 20 18:46:54 PDT 2010

Probably you are trying to contiune a game started when you were logged in as a different Windows user. So, try to login with the same windows user account as you were using when you first started the game.

Posted on Wed Apr 21 03:57:05 PDT 2010

Confirmed, same happening to me, only level 10 (Relaxed Mode). I am definitely using the same Windows account, there is only one account on this computer.

Posted on Wed Apr 21 14:55:11 PDT 2010

Has anyone received an answer to this problem? I am having the problem on level 40. HELP

Posted on Wed Apr 21 18:25:47 PDT 2010

I emailed the site that created this game and have gotten no reply. I went to GameHouse live support and did what they told me and the game is still stuck. I'm rather annoyed that no one seems to be addressing this issue. I've run out of ideas.

Posted on Wed Apr 21 19:05:56 PDT 2010

Here's a copy of the response from GameOn:

First I would like to thank you very much for reporting the bug and that you also took contact with us (the developer of the game) directly. Also, I am sorry that we have not been able to get back to you before now, but it has been a very hectic time recently.

This error was recently reported by a different game portal, but unfortunately we hadn't the time to fix and inform GameHouse about it before thay released it. But yesterday we sent a new build where this error is fixed, so hopefully they will upload it soon.

Although one user on the GH forum say she/he only got one Windows account, we are sure this new version will fix the problem which is caused by multiple Windows user accounts and conflicting write permissions for saving games. Unfortunately the new version will not be able to continue on saved games from the current version.

Posted on Thu Apr 22 07:22:16 PDT 2010

Good news. I uninstalled the game, ran a disk cleanup of my temp files and reinstalled it - AND IT WORKS! Great job GameOn!!

Posted on Thu Apr 22 08:01:16 PDT 2010

edgie wrote: Good news. I uninstalled the game, ran a disk cleanup of my temp files and reinstalled it - AND IT WORKS! Great job GameOn!!

What if you only installed it yesterday, 25th, and it still sticks? Level 23 in my case. This is quite bizarre and extremely frustrating!

Posted on Mon Apr 26 12:43:23 PDT 2010

DCat wrote:

edgie wrote: Good news. I uninstalled the game, ran a disk cleanup of my temp files and reinstalled it - AND IT WORKS! Great job GameOn!!

What if you only installed it yesterday, 25th, and it still sticks? Level 23 in my case. This is quite bizarre and extremely frustrating!

I am in extreme need of help. i have reinstalled the game more than ten times, I have erased my temp files and data files for the game, and nothing works. The game makes me play the same level again, sometimes as early as level 14, sometimes at level 17 or 29. Besides, it does not save more than one profile. If I start with another profile and quit, when I come back it does not show the new profile. I am tired and I think I will ask for a refund if a solution is not forthcoming

Posted on Mon May 03 19:36:09 PDT 2010

Great news!

There is a new version of the game to downlaod where all problems to save and continue games have been fixed!

Thanks GH!

Posted on Sat May 08 14:54:56 PDT 2010

SiverDruid wrote: Great news!

There is a new version of the game to download where all problems to save and continue games have been fixed!

Thanks GH!

Great news to be sure!

We're pleased to present the updated version of the game, allowing you to save your progress and continue playing where you left off when you return to the game.

We appreciate your patience while we worked with the game's developer, who provided this update.

Thanks for playing Jewel Charm at GameHouse!

Bill

Posted on Mon May 10 15:26:50 PDT 2010