Not playable

GameHouse Forums > egypt-hidden-objects-forum

Hi, I've loaded this game twice now and each time when I press the start button, the first screen appears without clues or hint button. Please advise.

Posted on Wed Jan 18 21:25:05 PST 2012

sandydi wrote: Hi, I've loaded this game twice now and each time when I press the start button, the first screen appears without clues or hint button. Please advise.

I have the same problem. Various parts of the game screen (especially at the bottom) appear to go beyond the black game window border, and has rendered the game unplayable. I have tried zooming (in and out), as well as adjusting monitor and browser settings, but nothing works.

Posted on Thu Jan 19 04:11:19 PST 2012

Wildefyre wrote:

sandydi wrote: Hi, I've loaded this game twice now and each time when I press the start button, the first screen appears without clues or hint button. Please advise.

I have the same problem. Various parts of the game screen (especially at the bottom) appear to go beyond the black game window border, and has rendered the game unplayable. I have tried zooming (in and out), as well as adjusting monitor and browser settings, but nothing works.

Glad to hear it's not just me.

Posted on Sun Jan 22 12:14:06 PST 2012

The same thing is happening to me everytime I've tried to play. Gamehouse, why post this game for play when it's not even playable? Patiently waiting for you to fix it.....

Posted on Mon Jan 23 10:50:58 PST 2012

Wildefyre wrote:

sandydi wrote: Hi, I've loaded this game twice now and each time when I press the start button, the first screen appears without clues or hint button. Please advise.

I have the same problem. Various parts of the game screen (especially at the bottom) appear to go beyond the black game window border, and has rendered the game unplayable. I have tried zooming (in and out), as well as adjusting monitor and browser settings, but nothing works.

Posted on Tue Jan 24 21:58:41 PST 2012

Hi, Tried several times over the last few days, just will not play. Very disappointing. Vital information appears to be missing, like what to look for.

Posted on Wed Jan 25 01:19:03 PST 2012

I also have tried for several days to get this game to be playable. I also submitted an email for this issue but have not received a reply from Gamehouse. I am sure it can't just be us having the problem other players just can't be bothered making a request for help. It looks like a great game and my favorite genre is hidden objects and new ones don't come through for free online play too often so I was so looking forward to playing it. Ihope some other players send emails or post if they are having issues. I think Gamehouse would look into it if they got more inquires about the game. Well we can just keep hoping have a great day everyone.

Posted on Wed Jan 25 03:14:08 PST 2012

Hi everyone,

Our Customer Support team has forwarded your concerns to our Technical Team, who are investigating this issue. We are actively working to resolve it...please stay tuned for more information, which I'll post here when available.

In the meantime I thank you very much for your patience!

Best regards,
Bill

Posted on Thu Jan 26 13:51:58 PST 2012

Hello again...

This issue has been resolved. Please try Egypt Hidden Objects again; the game will play as expected.

If you continue to experience the issue and the list of hidden objects is not displayed, please try clearing your browser's cache and try playing again.

Thank you all for your patience! We appreciate your support.

Cheers,
Bill

Posted on Thu Jan 26 18:10:15 PST 2012

wbeal wrote: Hi everyone,

Our Customer Support team has forwarded your concerns to our Technical Team, who are investigating this issue. We are actively working to resolve it...please stay tuned for more information, which I'll post here when available.

In the meantime I thank you very much for your patience!

Best regards,
Bill

Posted on Sat Apr 28 12:49:34 PDT 2012

I havent been able to load any of the games for some time. Please help.

Posted on Sat Apr 28 12:51:53 PDT 2012