SharinJC wrote: I am new to this site. so, I may be missing something. I see "contact us" all over this site, but I can find no way to contact you, aside from this forum. I have been on this site 3 times for a total of at least 3 hours trying to get a message to someone from your company, to no avail. I purchased roller coaster tycoon 3 platinum from your site. it downloaded and installed just fine. but, I cannot play it because it doesn't see an internet connection. I ran some diagnostics and discovered that it is not compatible with windows 8. I, before running the diagnostics, clicked the redownload button. I'm not sure if I was charged a 2nd time. How do I get in touch with someone to get a refund or a credit for another game?